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Patient Account Representative

2 months ago


Birmingham, Alabama, United States Guidehouse Full time
About the Role

Guidehouse is seeking a highly skilled Patient Account Representative to join our team. As a Patient Account Representative, you will play a critical role in ensuring the accuracy and efficiency of patient account processing.

Key Responsibilities
  • Process returned refunds and route insurance payer requests for processing
  • Assist the team with prepping and mailing of overpayments
  • Communicate issues to management in a timely manner
  • Perform other duties as assigned by direct supervisors
Requirements
  • High school diploma or equivalent
  • Two years of related experience and general knowledge of payor-specific or medical specialty billing
  • Knowledge of CPT and ICD-9 and ICD-10 coding
What We Offer
  • Competitive compensation and a flexible benefits package
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program