Patient Account Representative

4 hours ago


Birmingham, Alabama, United States Guidehouse Full time
Job Summary

Guidehouse is seeking a skilled Patient Account Representative to join our team. As a key member of our healthcare team, you will be responsible for reviewing accounts from the Metrix work queue, contacting insurance companies for resolution and payment, and ensuring all claim edits in the Waystar billing system and SSI billing system are resolved and billed in 24 hours or less.

Key Responsibilities
  • Review and resolve patient accounts from the Metrix work queue
  • Contact insurance companies for resolution and payment
  • Ensure all claim edits in the Waystar billing system and SSI billing system are resolved and billed in 24 hours or less
  • Collaborate with healthcare professionals to resolve patient account issues
  • Provide excellent customer service to patients and healthcare providers
Requirements
  • High School diploma or GED
  • 1+ years experience in hospital billing, non-government insurances
  • 1+ years experience with claim edits and SSI billing system
  • Excellent communication and interpersonal skills
  • Knowledge and understanding of diagnosis, HCPCS and CPT codes
What We Offer
  • Competitive compensation and benefits package
  • Flexible work environment
  • Opportunities for professional growth and development
  • Collaborative and supportive team environment


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