Medical Office Coordinator
5 days ago
Rutland Regional Medical Center seeks a skilled and compassionate Front Office Assistant to provide exceptional patient care and support our clinical staff.
Key Responsibilities:
- Provide first point of contact for patients, physicians, and referring offices, ensuring a positive initial impression and excellent customer service.
- Register patients with accurate demographic, insurance, and clinical information, guaranteeing timely billing and efficient record-keeping.
- Communicate effectively with patients regarding visit details, preparation requirements, and test results.
- Manage multiple phone calls and conversations with high integrity, triaging and troubleshooting as needed.
- Support clinical staff with clerical duties, prioritizing patient needs and resource efficiency.
Requirements:
- High School diploma or equivalent.
- At least 2 years of secretarial experience or medical office training, including 1 year of patient or customer service experience.
- Familiarity with computerized health information systems.
- Excellent oral and written communication skills.
- Strong basic computer skills.
- Moderate knowledge of Medical Terminology.
Compensation: The estimated salary range for this role is $20.92-$31.38 per hour, based on industry standards and regional factors.
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