Guest Services Supervisor
1 week ago
Company: PM Hotel Group
Job Category: Front Desk Operations
Employment Type: Full-Time
Location: On-site
Overview:
The Guest Services Supervisor role is designed for an individual who is meticulous, organized, and thrives in a fast-paced environment. This position requires a warm personality, outstanding customer service abilities, and the capability to manage high-pressure situations effectively.
The ideal candidate will possess proficiency in various software applications pertinent to front desk operations.
Key Responsibilities:
- Oversees front desk personnel and delegates tasks appropriately.
- Monitors guest satisfaction and addresses any concerns promptly.
- Facilitates training and development for front desk staff.
- Keeps precise records of room availability and guest details.
- Collaborates with other hotel departments to ensure a seamless guest experience.
- Assists guests during check-in and check-out processes.
- Manages cash and credit transactions at the front desk.
- Maintains a professional and inviting atmosphere for guests.
- Ensures adherence to hotel policies and procedures.
- Provides guidance and encouragement to front desk team members.
Preferred Qualifications:
- Loyal: Demonstrates unwavering support for the organization.
- Team-Oriented: Collaborates effectively within a team setting.
- Innovative: Regularly contributes fresh ideas and exhibits creative thinking.
- Enthusiastic: Displays a strong passion and interest in the role.
- Committed: Shows dedication to tasks with integrity and loyalty.
Education:
High School diploma or equivalent preferred.
Experience:
1-3 years of experience in guest services is preferred.
-
Guest Services Supervisor
2 weeks ago
Wilmington, Delaware, United States PM Hotel Group Full timeGuest Services Supervisor | PM Hotel GroupJob Category: Front Desk ManagementEmployment Type: Full-TimeWork Environment: On-siteOverview:As the Guest Services Supervisor, you will play a pivotal role in the hotel's operations, overseeing the front desk team to ensure exceptional service delivery. Your leadership will foster a culture of hospitality,...
-
Guest Services Representative
1 month ago
Wilmington, Delaware, United States Nemours Full timeNemours is seeking a Casual Guest Services Representative to join the Nemours Estate team in Wilmington, DE.Nemours Estate expects Guest Services Representatives to interact with the visiting public in a gracious, informative and engaging manner. Guest Services Representatives are responsible for processing daily admissions, communicating pertinent...
-
Event Service Supervisor
2 weeks ago
Wilmington, Delaware, United States Delaware Park Full timeJOB RESPONSIBILITIES: The Event Service Supervisor is responsible for creating and maintaining an enjoyable, engaging, and dynamic atmosphere where exceptional service delivery is of utmost importance.Exhibits a polite and accommodating demeanor at all times when interacting with guests.Restocks supplies and products in the designated area as...
-
Guest Relations Coordinator
1 week ago
Wilmington, Delaware, United States Metro Services, LLC Full timePosition Overview:We are seeking enthusiastic individuals to become part of our team at Metro Services, LLC. Our establishment is renowned for its inviting atmosphere, familiar faces, and exceptional cuisine. At Metro Services, LLC, we define our offerings by their simplicity and prioritize 100% Guest Satisfaction. Our culture is not just spoken about; it is...
-
Guest Services Representative
2 weeks ago
Wilmington, Delaware, United States Method Co. Full timePosition OverviewThe Quoin Hotel is actively seeking dynamic and motivated individuals for the role of Front Desk Associate. This position is essential in ensuring that our guests receive exceptional service from the moment they arrive until their departure.Key ResponsibilitiesAs a Front Desk Associate, you will:Provide a warm and friendly welcome to all...
-
Guest Services Coordinator
1 week ago
Wilmington, Delaware, United States Capers & Lemons Italian Restaurant Full timeJob OverviewCapers & Lemons Italian Restaurant represents a modern take on the classic Italian dining experience. Our vibrant bar and lounge complement a dining area that combines contemporary design with inviting comfort, all set against a backdrop of warm hues and soft lighting.Join Our TeamWe are currently seeking enthusiastic individuals for full-time or...
-
Guest Services Coordinator
2 weeks ago
Wilmington, Delaware, United States IHOP Northeast Full timeJoin us as a Host or HostessAs a Host or Hostess at IHOP Northeast, your primary role will be to foster a friendly and inviting environment for our patrons. You will be tasked with welcoming guests, managing seating arrangements, processing To-Go orders, and overseeing the waitlist during peak hours.Key Responsibilities:Welcoming and guiding guests to their...
-
Food Service Associate
1 week ago
Wilmington, Delaware, United States Healthcare Services Group Full timeJob SummaryWe are seeking a skilled Food Service Associate to join our team at Healthcare Services Group. As a key member of our dining team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our residents and guests.ResponsibilitiesAssist in the service of meals in accordance with our...
-
Guest Services Housekeeping Lead
1 week ago
Wilmington, Delaware, United States DelDOT Full timeOverview Begin Your Journey with DelDOT The Delaware Department of Transportation (DelDOT) plays a vital role in enhancing the quality of life for residents through its various functions including infrastructure development, transportation services, and community engagement. Our commitment at DelDOT is to foster a workforce that is dedicated to...
-
Beverage Operations Supervisor
2 weeks ago
Wilmington, Delaware, United States Delaware Park Full timeJob Title: Beverage Operations Supervisor (Full-Time)Category: Food & BeverageType of Assignment: RegularPosition Type: Full TimeLocation: Wilmington, DelawareJob Overview:As a Beverage Operations Supervisor, you will be instrumental in fostering a vibrant and engaging atmosphere where exceptional service delivery is a top priority.Key...
-
Dining Services Associate
3 days ago
Wilmington, Delaware, United States Healthcare Services Group Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Dining Services Associate to join our team at Healthcare Services Group. As a key member of our food service team, you will be responsible for providing exceptional customer service and ensuring the highest quality food service is delivered to our residents and clients.ResponsibilitiesAssist in...
-
Guest Experience Lead
1 week ago
Wilmington, Delaware, United States stand out for good, Inc Full timeAbout UsAt Stand Out For Good, Inc., we're dedicated to creating a safe haven for women who've been ignored or excluded. Our mission is to provide a shopping experience that's tailored to their unique needs and preferences.Job SummaryWe're seeking a highly motivated and customer-focused Guest Experience Lead to join our team. As a key member of our store...
-
Key Supervisor
1 week ago
Wilmington, Delaware, United States Bob Evans Restaurants Full timeAbout the RoleWe are seeking a highly motivated and experienced Key Supervisor to join our team at Bob Evans Restaurants. As a Key Supervisor, you will play a critical role in supporting the daily operations and staff of our restaurant, ensuring that our high standards of quality and customer service are consistently met.Key ResponsibilitiesLeadership and...
-
Night Operations Supervisor
2 weeks ago
Wilmington, Delaware, United States Driftwood Hospitality Management Full timeAt Driftwood Hospitality Management, we believe that exceptional service is rooted in a commitment to ensuring our guests feel secure and satisfied during their stay. We are currently seeking a Night Operations Supervisor to uphold this standard. In this vital position, you will be responsible for overseeing the safety and security of our guests, team...
-
Hospitality Specialist
17 hours ago
Wilmington, Delaware, United States El Camino Mexican Kitchen Restaurant Full timeJob SummaryEl Camino Mexican Kitchen Restaurant, a leading dining establishment, is seeking a skilled and charismatic Host/Hostess to join our team. As the ambassador of our restaurant, you will be responsible for providing exceptional guest experiences and setting the tone for our hospitality standards.Key Responsibilities Greet guests with a warm and...
-
Housekeeping Operations Supervisor
2 weeks ago
Wilmington, Delaware, United States DelDOT Full timeIntroduction Launch Your Career with DelDOT The Delaware Department of Transportation (DelDOT) plays a vital role in enhancing the quality of life for the community through effective management of transportation and infrastructure. Our mission encompasses a wide range of responsibilities, from maintaining safe and efficient roadways to supporting...
-
Gaming Operations Supervisor
1 week ago
Wilmington, Delaware, United States Delaware Park Casino & Racing Full timeJob OverviewAs a Gaming Operations Supervisor, you will play a pivotal role in leading and managing our team to ensure exceptional service and operational excellence at Delaware Park Casino & Racing.Key Responsibilities:Foster team development by maintaining a consistent and approachable demeanor while clearly communicating expectations.Guide and support...
-
Guest Room Care Associate
1 week ago
Wilmington, Delaware, United States Columbus Hospitality Management Full timeBecome a valued member of our team at Holiday Inn and Roberts CentreWe are looking for dedicated Part-Time Room Attendants. The ideal candidate will possess flexible scheduling, outstanding customer service abilities, meticulous attention to detail, and a commitment to maintaining guest accommodations to guarantee a remarkable experience.Key...
-
Clinical Services Supervisor
2 weeks ago
Wilmington, Delaware, United States Kaleidoscope Family Solutions, Inc. Full timePosition OverviewCompany: Kaleidoscope Family Solutions, Inc.Location: Wilmington, DEJob Type: PermanentRole Summary:The Clinical Supervisor is responsible for overseeing the clinical practices of professionals delivering direct care services. This role requires a culturally competent individual with the expertise to manage intricate cases within...
-
Nursing Shift Supervisor
5 days ago
Wilmington, Delaware, United States Divinity Homecare Services LLC Full timeJob SummaryDivinity Homecare Services LLC is seeking a highly skilled and compassionate Nursing Shift Supervisor to join our team. As a key member of our skilled nursing department, you will be responsible for ensuring the highest level of care and comfort for our residents.Key Responsibilities:Assist the Unit Managers in carrying out the day-to-day...