Guest Services Coordinator

1 week ago


Wilmington, Delaware, United States Capers & Lemons Italian Restaurant Full time
Job Overview

Capers & Lemons Italian Restaurant represents a modern take on the classic Italian dining experience. Our vibrant bar and lounge complement a dining area that combines contemporary design with inviting comfort, all set against a backdrop of warm hues and soft lighting.

Join Our Team

We are currently seeking enthusiastic individuals for full-time or part-time Guest Services Coordinator positions. This role serves as the face of our restaurant, welcoming guests and establishing the standard for exceptional service throughout their dining experience.

We are committed to delivering outstanding culinary hospitality and are eager to find top talent to join our team.

Experience in upscale, high-volume dining environments is advantageous.

A proven ability to collaborate within a team and lead others is essential.

If you are a proactive, dynamic, and dedicated individual, we would love to meet you.

We provide excellent growth opportunities and a supportive work atmosphere within our mid-sized, multi-concept restaurant group. Additionally, all service staff benefit from meal discounts during their shifts.

Full-time positions come with eligibility for benefits after a waiting period.

Come be a part of our team

Key Responsibilities:

  • Make a positive first impression by warmly greeting guests and guiding them to their seating areas.
  • Provide accurate wait time estimates during peak hours.
  • Maintain up-to-date knowledge of operating hours, service details, and upcoming events.
  • Handle phone inquiries and manage reservation scheduling.
  • Possess thorough knowledge of menu offerings.
  • Exhibit a passion for delivering exceptional hospitality.

Qualifications:

  • Strong emotional intelligence under pressure while maintaining a friendly demeanor.
  • Flexible availability, especially for weekend and evening shifts.
  • Positive attitude and excellent communication skills.
  • A collaborative team player who actively supports colleagues.
  • Proficiency in a second language is a plus.


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