Guest Services Coordinator

2 weeks ago


Wilmington, Delaware, United States IHOP Northeast Full time
Join us as a Host or Hostess

As a Host or Hostess at IHOP Northeast, your primary role will be to foster a friendly and inviting environment for our patrons. You will be tasked with welcoming guests, managing seating arrangements, processing To-Go orders, and overseeing the waitlist during peak hours.

Key Responsibilities:
  • Welcoming and guiding guests to their tables
  • Managing To-Go and Delivery Orders efficiently
  • Offering insightful menu suggestions
  • Relaying order specifics to kitchen personnel
  • Ensuring timely delivery of food and beverages
  • Maintaining cleanliness and organization within the dining area
  • Providing outstanding customer service consistently
Qualifications:
  • Previous experience in a similar position is advantageous
  • Excellent communication and teamwork abilities
  • Capability to handle multiple tasks in a fast-paced setting
  • Willingness to work flexible hours
  • A positive demeanor and a collaborative spirit
What We Offer:
  • Competitive Compensation
  • Flexible Scheduling
  • Thorough Training Programs
  • Career Growth Opportunities


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