Guest Relations Coordinator

1 week ago


Wilmington, Delaware, United States Metro Services, LLC Full time

Position Overview:
We are seeking enthusiastic individuals to become part of our team at Metro Services, LLC. Our establishment is renowned for its inviting atmosphere, familiar faces, and exceptional cuisine. At Metro Services, LLC, we define our offerings by their simplicity and prioritize 100% Guest Satisfaction. Our culture is not just spoken about; it is lived and embraced daily, reflecting who we are.

Role of a Guest Relations Coordinator:
A Guest Relations Coordinator serves as a personal ambassador for the overall hospitality and quality of our establishment. It is essential to ensure that every Guest receives a warm and genuine welcome. Additionally, it is important to express sincere gratitude to each Guest and encourage their return.

We Offer:

  • Flexible Work Schedules
  • Complimentary Meals for Staff
  • Discounted Meals for Friends and Family
  • Paid Time Off (after one year)
  • Competitive Benefits Package (after one year)
  • Access to Free Tele-Medicine Services (after one year)
  • Referral Incentives ($250 per referral, with no limit)
  • Employee Perks (over 30,000 discounts on various purchases including travel, fitness, automotive, event tickets, and more)
  • Opportunities for Long-term Career Advancement
  • A Supportive Team Ready to Welcome You

Qualifications:

  • A genuine and friendly demeanor
  • A dedication to ensuring that our establishment maintains a positive image through warm welcomes and heartfelt farewells
  • Strong interpersonal skills to communicate effectively with Guests, Team Members, and Vendor Partners
  • The ability to seat Guests promptly and efficiently
  • Knowledge of how to accurately manage Guest waitlists
  • Quick response time to phone inquiries
  • Organizational skills to maintain an attractive and tidy front area

Preferred Experience:

  • Previous experience in a Guest Relations role within a fast-paced environment
  • Experience in providing accurate wait time estimates to Guests
  • Composure and professionalism in addressing Guest inquiries and concerns regarding wait times
  • Familiarity with communication systems for coordinating with Team Members
  • A collaborative spirit to work alongside servers, expeditors, and bussers to ensure smooth operations focused on Guest needs


  • Wilmington, Delaware, United States Capers & Lemons Italian Restaurant Full time

    Job OverviewCapers & Lemons Italian Restaurant represents a modern take on the classic Italian dining experience. Our vibrant bar and lounge complement a dining area that combines contemporary design with inviting comfort, all set against a backdrop of warm hues and soft lighting.Join Our TeamWe are currently seeking enthusiastic individuals for full-time or...


  • Wilmington, Delaware, United States IHOP Northeast Full time

    Join us as a Host or HostessAs a Host or Hostess at IHOP Northeast, your primary role will be to foster a friendly and inviting environment for our patrons. You will be tasked with welcoming guests, managing seating arrangements, processing To-Go orders, and overseeing the waitlist during peak hours.Key Responsibilities:Welcoming and guiding guests to their...


  • Wilmington, Delaware, United States PM Hotel Group Full time

    Guest Services Supervisor | PM Hotel GroupJob Category: Front Desk ManagementEmployment Type: Full-TimeWork Environment: On-siteOverview:As the Guest Services Supervisor, you will play a pivotal role in the hotel's operations, overseeing the front desk team to ensure exceptional service delivery. Your leadership will foster a culture of hospitality,...

  • Logistics Coordinator

    2 weeks ago


    Wilmington, Delaware, United States Delaware Park Casino & Racing Full time

    Job OverviewThe Logistics Coordinator plays a vital role in ensuring the seamless flow of goods and services within the organization. This position is essential for maintaining high standards of service delivery and operational efficiency.Key Responsibilities:Foster a Positive Environment: Create and maintain an engaging atmosphere where exceptional service...


  • Wilmington, Delaware, United States DuPont Full time

    About DuPontAt DuPont, we are dedicated to addressing significant global challenges, from ensuring access to clean water for over a billion individuals to developing materials that are crucial for modern technology, including smartphones and electric vehicles. Our commitment to protecting workers worldwide is at the core of our mission.If you are looking to...


  • Wilmington, Delaware, United States Goodwill of Delaware and Delaware County Full time

    Position OverviewCompensation: $22 per hourRole Summary:This position serves as the main point of contact for media inquiries and community stakeholders within the division. The successful candidate will oversee public relations initiatives and manage communication strategies effectively.Key Responsibilities:Act as the primary liaison for media and community...


  • Wilmington, Delaware, United States Goodwill of Delaware and Delaware County Full time

    Position OverviewCompensation: $22 per hourRole Summary:This position serves as the main liaison for media and community stakeholders within the division. The individual will oversee public relations initiatives and manage all communications effectively.Key Responsibilities:Act as the primary point of contact for media inquiries and community...


  • Wilmington, Delaware, United States Goodwill of Delaware and Delaware County Full time

    Position OverviewCompensation: $22 per hourRole Summary: The selected candidate will act as the primary liaison for media and stakeholders within the division. Responsibilities include:Overseeing public relations initiatives and communication strategies.Engaging with stakeholders and media through various communication channels.Updating and maintaining...


  • Wilmington, Delaware, United States PM Hotel Group Full time

    Position OverviewThe Event Services Coordinator plays a crucial role in the organization and management of various activities within the sales and marketing division. This individual is responsible for generating reports, analyzing statistical data, and ensuring proper communication flow.Key Responsibilities- Draft and produce all forms of written...


  • Wilmington, Delaware, United States Goodwill of Delaware and Delaware County Full time

    Job SummaryWe are seeking a highly skilled Public Relations Liaison to join our team at Goodwill of Delaware and Delaware County. As a key member of our division, you will be responsible for managing public relations and communications, serving as the primary contact for media and constituents, and providing administrative support.Key ResponsibilitiesPublic...


  • Wilmington, Delaware, United States Theresa Heitter - State Farm Agent Full time

    Position OverviewAre you a personable and service-oriented individual? If you thrive in engaging with clients and enjoy a dynamic work environment, this role with a State Farm independent contractor agent could be an excellent fit for you. Our agents specialize in promoting State Farm's insurance and financial service offerings.Key ResponsibilitiesDeliver...


  • Wilmington, Delaware, United States Cynet Systems Full time

    Job Overview: We are seeking a dynamic and driven Customer Service Administrator to join our team at Cynet Systems. This role is essential in fostering a collaborative and energetic work atmosphere where individuals take initiative in their responsibilities while engaging closely with both internal and external stakeholders. In this position, you will...


  • Wilmington, Delaware, United States Womble Bond Dickinson Full time

    Position OverviewWomble Bond Dickinson (US) LLP is seeking a dedicated Receptionist/Office Coordinator to join our team. This role is essential in creating a positive first impression for our clients and visitors.Key ResponsibilitiesWelcome clients and guests with a friendly demeanor.Manage incoming calls and direct them appropriately.Perform various...


  • Wilmington, Delaware, United States Wilmington Trust Full time

    Overview: Assists in the facilitation of new business initiatives and marketing outputs for the designated segment of Global Capital Markets (GCM).Key Responsibilities:Support Client Development Officers (CDOs) in the new business workflow, including managing contacts, reviewing processes, and organizing new business documentation related to GCM...


  • Wilmington, Delaware, United States Cadia Healthcare Full time

    Overview The Event Sales Coordinator will collaborate closely with the General Manager and various departmental leaders to fulfill the organization's revenue and market share objectives. This role involves nurturing existing client relationships while actively pursuing new business opportunities through strategic sales initiatives across diverse market...


  • Wilmington, Delaware, United States University of Delaware Full time

    Job SummaryThe University of Delaware seeks a highly skilled and detail-oriented Administrative Assistant III to join our team. This role will provide administrative support to the Osher Lifelong Learning Institute (OLLI) at the Wilmington campus, ensuring the smooth operation of the Arsht Hall facility.Key ResponsibilitiesManage the daily operations of the...


  • Wilmington, Delaware, United States Nemours Full time

    The primary function of the Administrative and Data Coordinator is to provide administrative, secretarial, and technical support to the Clinical Trials Manager and the Clinical Research Core on a daily basis. Job duties include but are not limited to: Patient scheduling, registration and Greenphire management. Work in concert with other members of the...


  • Wilmington, Delaware, United States DelDOT Full time

    Introduction Begin Your Journey with DelDOT The Delaware Department of Transportation (DelDOT) plays a vital role in enhancing the quality of life for the community through effective management of transportation and infrastructure. Our mission encompasses a wide range of responsibilities, from maintaining roadways to ensuring safety and...

  • Banquet Captain

    3 days ago


    Wilmington, Delaware, United States Delaware Park Casino & Racing Full time

    Job SummaryWe are seeking a highly skilled and experienced Banquet Captain to join our team at Delaware Park Casino & Racing. As a Banquet Captain, you will be responsible for ensuring the flawless delivery and execution of service excellence in a fast-paced and dynamic environment.Key ResponsibilitiesEvent Execution: Oversee the setup, execution, and...


  • Wilmington, Delaware, United States BFPCC Full time

    Job DescriptionThe Harris for President Running Mate Team is seeking a highly organized and detail-oriented Scheduler to support the Running Mate Spouse in managing incoming trip proposals across the campaign. The ideal candidate will have strong communication and project management skills, with the ability to coordinate across multiple teams and...