Contact Center Representative

4 hours ago


Las Cruces, New Mexico, United States Mass Markets Full time

**About the Role:**

We are looking for a highly motivated Contact Center Representative to join our team at Mass Markets. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels.

**Responsibilities Include:**

  • Responding to customer inquiries and resolving their issues in a timely and professional manner;
  • Utilizing problem-solving skills to resolve complex customer complaints;
  • Coordinating with internal teams to resolve customer issues;
  • Updating customer records and processing claims in our system;

**What You'll Get:**

  • An estimated salary of $50,000 - $65,000 per year based on experience;
  • A generous benefits package including medical, dental, and vision insurance, 401(k) plan, and paid time off;
  • Opportunities for advancement and professional growth within our organization;
  • A fun and dynamic work environment with a team of friendly and supportive colleagues.

Estimated Salary Range: $52,500 - $62,500 per year



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