Incoming Contact Handler

10 hours ago


Las Cruces, New Mexico, United States Mass Markets Full time

Job Title: Incoming Contact Handler

Company Overview: Mass Markets is a leading provider of customer service solutions.

Job Summary: We are seeking a skilled Customer Service Specialist to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.

Main Responsibilities:

  • Handle inbound and outbound contacts in a timely and professional manner;
  • Ensure first call resolution through effective problem-solving and call handling;
  • Research systems to find missing information as applicable;
  • Coordinate with other departments to resolve issues when needed;
  • Accurately document and process customer claims in appropriate systems.

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills;
  • Able to work in a fast-paced environment;
  • Strong problem-solving and analytical skills;
  • Able to multitask and prioritize tasks effectively.

What We Offer

We offer a competitive salary range of $40,000 - $50,000 per year, depending on experience, plus benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off.



  • Las Cruces, New Mexico, United States Mass Markets Full time

    About Mass MarketsWe're a cutting-edge company that's revolutionizing the customer service industry. We're looking for a highly skilled Incoming Call Handler to join our team. In this role, you'll be responsible for handling incoming calls, resolving customer issues, and providing top-notch customer service.Salary: $50,000 - $65,000 per year (estimated)About...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    About the OpportunityAre you a results-driven professional looking for a new challenge? Do you possess excellent communication skills and a passion for delivering exceptional customer experiences?We're seeking a highly motivated Incoming Contact Resolution Specialist to join our team at Mass Markets. In this role, you'll be responsible for handling incoming...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Contact Center OpportunityWe are seeking highly skilled and motivated individuals to join our Contact Center team as Call Center Representatives. In this role, you will be responsible for handling customer calls, emails, and chats, providing exceptional service and support.The estimated annual salary for this position is around $27,500, making it a...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    About Mass MarketsAt Mass Markets, we are passionate about delivering exceptional customer experiences. Our team is committed to providing timely and professional support to our clients.Job DescriptionWe are seeking a highly motivated Call Center Team Member to join our team. As a Customer Service Representative, you will be responsible for handling incoming...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    About the JobMass Markets is a leading provider of innovative solutions, and we're looking for a skilled Multilingual Call Center Representative to join our team. In this role, you'll be responsible for handling incoming customer contacts in a professional and courteous manner.Your primary goal will be to ensure first call resolution by effectively resolving...


  • Las Cruces, New Mexico, United States The Curare Group Full time

    Job OpportunityWe are seeking a dedicated Physician to join our team at The Curare Group. Our organization offers a supportive work environment and competitive compensation package.About the JobThis is an outpatient only position with a healthy salary range of $250,000 - $350,000 per year. Board Certified or true Board Eligible physicians with at least one...


  • Las Cruces, New Mexico, United States The Curare Group Full time

    Regional Hospital OpportunityWe are seeking a Board Certified/Board Eligible OBGYN to join our staff at a regional hospital located just 30 miles from the Mexican border.About the HospitalThis exciting town offers excellent work/life balance with nearby state parks and the largest winery in New Mexico. Enjoy a wide range of amenities and activities in this...


  • Las Cruces, New Mexico, United States The Curare Group Full time

    Our medical group, The Curare Group, is seeking a board-certified or eligible physician to join our team as an outpatient family practitioner in the beautiful city of Las Cruces, New Mexico. This opportunity offers a unique chance to work in a scenic and temperate climate, surrounded by majestic mountains and serene lakes.We are committed to providing...


  • Las Cruces, New Mexico, United States Weatherby Healthcare Full time

    We are seeking a skilled Urologist to join our locum tenens team at a medical facility in New Mexico. This is a great opportunity to gain experience and build your professional network while enjoying the freedom of traveling and exploring new locations.About the JobThis assignment requires a Urologist with BC credentials, willing to wait for license if...


  • Las Cruces, New Mexico, United States Aureus Medical Group - Imaging Full time

    Job OverviewAureus Medical Group - Imaging is seeking a skilled travel CT Technologist to join their team for a 14-week assignment in Las Cruces, New Mexico.About the PositionThis is a great opportunity for a dedicated healthcare professional to work in a 168-bed facility, accredited by The Joint Commission, providing a range of healthcare services,...


  • Las Cruces, New Mexico, United States OneMCI Full time

    We are seeking a highly motivated and energetic individual to join our team as an Energetic Customer Support Representative. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences that drive loyalty and retention.Job Summary:The successful candidate will be responsible for handling inbound...

  • K9 Handler

    3 weeks ago


    Las Vegas, United States Protective Force International LLC Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Security Position K9 Handler Exempt/Non-Exempt Non-Exempt ...


  • Las Cruces, United States MCI Careers Full time

    LOCATION: Las Cruces, NM JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $12.10 - $13.75 / hour APPLICATION DETAILS: No Resume Required, Entry-Level POSITION OVERVIEW: CALL CENTER REPRESENTATIVE I (ENTRY-LEVEL) We are looking for entry-level call center representatives to support inbound and outbound customer service and sales projects for a wide...


  • Las Cruces, United States MCI Careers Full time

    POSITION OVERVIEW: BILINGUAL CONTACT CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for bilingual contact center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. You will be responsible for answering inbound and outbound calls, handling customer questions...


  • Las Cruces, United States The Curare Group, Inc Full time

    General Surgeon needed near Las Cruces, New Mexico. This is an excellent opportunity for the Board Certified or Eligible candidate. You will walk into a loyal and dependable patient panel. There is a rich history, atmosphere, and sunshine all in great abundance. Enjoy the mountains for a backdrop. A land of the ever present sun! This is the oasis of the...


  • Las Cruces, United States The Curare Group, Inc Full time

    General Surgeon needed near Las Cruces, New Mexico. This is an excellent opportunity for the Board Certified or Eligible candidate. You will walk into a loyal and dependable patient panel. There is a rich history, atmosphere, and sunshine all in great abundance. Enjoy the mountains for a backdrop. A land of the ever present sun! This is the oasis of the...


  • Las Cruces, United States The Curare Group Full time

    Health system New Mexico is seeking a Family Medicine with OB physician for an employed position in a hospital-owned clinic. The incoming physician can expect shared call coverage of 1:3 and potentially going to 1:4. The community has a diverse local economy ranging from agriculture to healthcare and education. The regional population is 60,000 and growing....

  • Sales Associate

    3 weeks ago


    Las Vegas, United States Salvation Army Full time

    PAY RATE: $13.00 PHABOUT THE ARCThe Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program.We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs.The organization is indebted to and dependent on...

  • Sales Associate

    7 months ago


    Las Vegas, United States The Salvation Army Full time

    PAY RATE: $ PH ABOUT THE ARC The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and...

  • Sales Associate

    3 weeks ago


    Las Vegas, United States The Salvation Army Full time

    PAY RATE: $ PH ABOUT THE ARC The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and...


  • Las Vegas, United States Salvation Army Full time

    ABOUT THE ARCThe Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program.We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs.The organization is indebted to and dependent on the diligence and...


  • Las Cruces, United States Healthcare Recruitment Counselors Full time

    Chiropractor Las Cruces, NM We are looking for a motivated Chiropractor to join our practice in Las Cruces, NM. We are flexible in our need and will consider a Chiropractor looking for either part time or full-time work. We are looking for a Chiropractor who is passionate about working closely with patients, creating long term relationships with them while...


  • Las Cruces, United States NMSU Full time

    ::: {uid="05e69aac0cf6e3a9c90ad7271daa5d11"} ::: {#page block 1_0} Admin Asst,Sr 501647 Las Cruces, New Mexico, United States Staff Staff Full-time Closing at: Dec 5 2024 at 23:55 MST Add to favorites View favorites ::: {#job description 1_0} Position Title:Admin Asst,Sr Employee Classification:Admin Asst,Sr College/Division:Student Success and...


  • las cruces, United States Memorial Medical Center Full time

    Your experience mattersAt Memorial Medical Center, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you’re not just valued as an employee, but as a person. As a registered nurse (RN) joining our team, you’re embracing a vital mission dedicated to making communities healthier. Join...


  • las cruces, United States Memorial Medical Center Full time

    Your experience mattersAt Memorial Medical Center, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you’re not just valued as an employee, but as a person. As a registered nurse (RN) joining our team, you’re embracing a vital mission dedicated to making communities healthier. Join...


  • las cruces, United States Memorial Medical Center Full time

    Your experience mattersAt Memorial Medical Center, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you’re not just valued as an employee, but as a person. As a registered nurse (RN) joining our team, you’re embracing a vital mission dedicated to making communities healthier. Join...

  • Sales Associate

    3 weeks ago


    Las Vegas, United States Salvation Army Full time

    PAY RATE: $13.00 PH ABOUT THE ARC The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program.We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs.The organization is indebted to and dependent on...


  • Las Cruces, United States Disability Solutions Full time

    A reliable open-bed pickup truck or vehicle hauling a trailer is REQUIRED for this position.Join our team as an Apartment Trash Collector (Service Valet) and enjoy the convenience of flexible evening hours in your local area. Whether you're looking to supplement your income or earn extra money alongside another job, this position offers the perfect...


  • las cruces, United States Randstad US Full time

    customer service representatives. + las cruces , new mexico + posted november 7, 2024 **job details** summary + $17 - $18 per hour + temp to perm + bachelor degree + category business and financial operations occupations + referenceAB_4652348 job details Join one of the Industry leaders transforming the science of risk. Our client is looking to...


  • las cruces, United States Memorial Medical Center Full time

    Your experience mattersAt Memorial Medical Center, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you’re not just valued as an employee, but as a person. As a registered nurse (RN) joining our team, you’re embracing a vital mission dedicated to making communities healthier. Join...

  • Sales Associate

    3 weeks ago


    Las Vegas, United States The Salvation Army USA Western Territory Full time

    Description PAY RATE: $13.00 PH ABOUT THE ARC The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to...