Contact Center Professional

2 weeks ago


Las Cruces, New Mexico, United States MCI Careers Full time
Contact Center Opportunity

We are seeking highly skilled and motivated individuals to join our Contact Center team as Call Center Representatives. In this role, you will be responsible for handling customer calls, emails, and chats, providing exceptional service and support.

The estimated annual salary for this position is around $27,500, making it a competitive option for those looking for a stable income. With opportunities for advancement and career growth, this position is ideal for individuals who are driven and eager to learn.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers, addressing their needs and concerns
  • Work effectively in a team environment to achieve sales and customer satisfaction goals

Requirements:

  • Bachelor's degree in a related field or equivalent work experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets


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