Mass Markets Contact Resolution Professional
1 week ago
We are seeking a highly motivated and organized individual to fill the position of Call Center Representative at Mass Markets. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.
Key Responsibilities- Provide exceptional customer service through phone, email, or chat
- Resolves customer complaints and concerns in a fair and efficient manner
- Collaborate with other teams to ensure seamless customer experience
- Maintain accurate records of customer interactions and resolutions
We offer a competitive salary, ranging from $45,000 to $65,000 per year, based on experience. Additionally, we provide a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
BenefitsAs a valued member of our team, you will receive a range of benefits, including:
- Health Insurance
- Paid Time Off
- Opportunities for Professional Growth and Development
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Contact Resolution Expert
1 week ago
Las Cruces, New Mexico, United States Mass Markets Full timeAt Mass Markets, we're committed to providing our customers with an exceptional experience. We're currently seeking a Contact Resolution Expert to join our team and help us achieve this goal.As a Contact Resolution Expert, you'll be responsible for handling complex customer inquiries and resolving issues in a timely and professional manner. This includes...
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Contact Resolution Specialist
1 week ago
Las Cruces, New Mexico, United States Mass Markets Full timeMass Markets is looking for a highly skilled Contact Resolution Specialist to join our customer service team. As a key player in our contact center, you will be responsible for resolving customer complaints and issues in a timely and professional manner.You will work closely with our sales and operations teams to ensure seamless customer interactions and...
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Incoming Contact Resolution Specialist
1 week ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout the OpportunityAre you a results-driven professional looking for a new challenge? Do you possess excellent communication skills and a passion for delivering exceptional customer experiences?We're seeking a highly motivated Incoming Contact Resolution Specialist to join our team at Mass Markets. In this role, you'll be responsible for handling incoming...
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Outbound Contact Resolution Expert
1 week ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob DescriptionIn this critical role, you will serve as the primary point of contact for customers, providing them with exceptional service and support. Your primary responsibilities will include handling inbound and outbound contacts, ensuring accurate and efficient resolution of customer inquiries and issues.Key Accountabilities:- Resolve customer...
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Contact Center Agent
1 week ago
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Incoming Contact Handler
1 week ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob Title: Incoming Contact HandlerCompany Overview: Mass Markets is a leading provider of customer service solutions.Job Summary: We are seeking a skilled Customer Service Specialist to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.Main...
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Mass Markets Support Specialist
1 week ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout UsMass Markets is a dynamic company that values its customers and employees alike. We are committed to providing exceptional customer service and creating a positive work environment.Job DescriptionAs a Customer Service Agent, you will play a critical role in ensuring that our customers receive prompt and efficient service. Your responsibilities will...
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Contact Center Professional
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Customer Service Professional
1 week ago
Las Cruces, New Mexico, United States Mass Markets Full timeAt Mass Markets, we offer a competitive salary of $45,000 - $55,000 per year for this Call Center Representative role. This position involves handling inbound and outbound contacts in a courteous, timely, and professional manner.We prioritize first call resolution through effective problem-solving and call handling techniques. Our team members are skilled...
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Outbound Resolution Specialist
1 week ago
Las Cruces, New Mexico, United States Mass Markets Full time**Role Overview:**Mass Markets is seeking an experienced Outbound Resolution Specialist to join our team. As an Outbound Resolution Specialist, you will play a crucial role in resolving customer issues and improving overall customer satisfaction.**Key Responsibilities:*** Identify and escalate high-priority customer issues to ensure timely resolution*...
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Customer Service Professional
1 week ago
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Customer Support Professional
1 week ago
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Mass Markets Support Specialist
1 week ago
Las Cruces, New Mexico, United States Mass Markets Full time**Welcome to Mass Markets**We're a dynamic company that's passionate about delivering outstanding customer experiences. As a Customer Service Representative, you'll play a vital role in helping us achieve this goal.Key Responsibilities:**Provide top-notch customer support via phone and email.Solve customer complaints and issues efficiently.Collaborate with...
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Customer Service Representative
4 weeks ago
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Client Resolution Specialist
1 week ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout the Role: We are seeking a highly skilled Customer Service Representative to join our team at Mass Markets. The successful candidate will be responsible for providing excellent customer service and resolving issues in a timely and professional manner.Key Responsibilities: Provide world-class customer service via phone, email, or chat.Resolve customer...
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Contact Center Representative
1 week ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob SummaryContact Center Representative OpportunityMass Markets is seeking an experienced Contact Center Representative to join our team. As a key contributor to our contact center, you will provide exceptional customer service, resolve issues efficiently, and maintain accurate records of customer interactions.Key Responsibilities:Provide timely and...
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Customer Service Ambassador
1 week ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob OverviewMass Markets is seeking a Customer Service Representative to handle inbound and outbound contacts in a timely, professional manner. This role involves ensuring first call resolution through problem-solving and effective call handling.Key Responsibilities:Handle customer inquiries via phone and ensure prompt resolutions.Accurately document and...
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Customer Service Team Member
1 week ago
Las Cruces, New Mexico, United States Mass Markets Full time**About Mass Markets**We're a dynamic company looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative at Mass Markets, you'll be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.Salary: $45,000 - $55,000 per year (estimated)About the Job:We're seeking a...
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Contact Center Representative
1 week ago
Las Cruces, New Mexico, United States Mass Markets Full time**About the Role:**We are looking for a highly motivated Contact Center Representative to join our team at Mass Markets. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels.**Responsibilities Include:**Responding to customer inquiries and resolving...
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Contact Center Representative
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeWe're seeking a highly motivated and customer-focused individual to join our Contact Center team as a Contact Center Representative! In this role, you'll be the primary point of contact for customers, responding to their inquiries and resolving any issues they may have.You'll work closely with our sales and support teams to ensure that customer needs are met...