Customer Service Representative

8 hours ago


Las Cruces, New Mexico, United States MCI Careers Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact center, you will be responsible for providing exceptional service to our clients across various industries.

Key Responsibilities:
  • Handle inbound customer calls and resolve issues in a timely and professional manner
  • Analyze customer needs and provide personalized solutions
  • Work collaboratively with colleagues to achieve team goals and objectives
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • A high school diploma or equivalent is required; prior experience in customer service is an asset
What We Offer

In addition to a competitive salary of $12.50 per hour, we offer a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, and opportunities for career growth and development.



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