Call Center Representative
4 hours ago
About the Job: We are looking for a skilled and dedicated individual to join our team as a Bank Customer Services Representative.
In this role, you will be responsible for delivering exceptional customer experiences and providing support to customers through various channels.
Responsibilities:
- Provide exceptional customer support via phone, email, and live chat
- Resolves customer complaints and issues in a timely and professional manner
- Escalate complex issues to management when necessary
- Accurately document call resolution in appropriate systems
Requirements:
- 1+ year of customer service experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Bachelor's degree in any field
Why Join Us:
- Competitive salary range: $55,000 - $75,000 per annum
- Opportunities for career growth and development
- Comprehensive benefits package
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