Sales and Events Coordinator
1 week ago
Overview:
At Naples Hotel Group, we pride ourselves on our family-oriented approach and the genuine connections we build with our clients. Our team members embody kindness and respect, creating a culture of service that our guests have come to expect. We believe that every associate's voice matters, fostering a vibrant environment that encourages creativity and growth.
Position Summary:
The Sales and Events Coordinator plays a crucial role in providing comprehensive administrative support. This includes conducting research, preparing detailed reports, addressing guest concerns, and managing various clerical tasks such as correspondence and event coordination for multiple hotels. The role requires presence on-site during events to ensure flawless execution in accordance with contractual agreements.
Key Responsibilities:
- Handle booking inquiries through various channels, qualifying potential business and preparing necessary documentation including evaluations, proposals, and contracts.
- Generate leads for group and function room bookings through research and outreach.
- Maintain and update the sales database to ensure accurate tracking of account activities and sales goals.
- Organize and manage essential documents to support departmental operations effectively.
- Assist clients in planning meetings from initial inquiry through to successful execution.
- Participate in regular meetings and coordinate communication across departments to ensure seamless operations.
- Support other departments as needed and engage in training opportunities as required.
Qualifications:
- High School Diploma or equivalent is required.
- Fluency in English, both written and spoken.
- Strong communication skills, both verbal and written.
- Ability to work flexible hours, including nights and weekends.
- Proficiency in Microsoft Office 365.
- Detail-oriented with excellent organizational skills.
Physical Requirements:
This position requires regular sitting, standing, and walking, as well as the ability to lift items up to 15 pounds. Close vision for computer work is essential.
Additional Information:
Naples Hotel Group is committed to fostering a diverse and inclusive workplace. We uphold equal opportunity employment practices and prohibit discrimination based on any protected characteristic.
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