Front Desk Coordinator

2 weeks ago


Allison Park, Pennsylvania, United States Concordia Lutheran Ministries and Affiliates Full time
Job Summary

We are seeking a highly skilled and compassionate Front Desk Coordinator to join our team at Concordia at Rebecca Residence in Allison Park. As a key member of our staff, you will provide exceptional customer service and support to our residents, families, and visitors.

Key Responsibilities
  • Answer and direct incoming calls in a timely and courteous manner, utilizing knowledge of our facility and staff to ensure efficient communication.
  • Provide excellent customer service and hospitality, greeting visitors with a friendly smile and assisting with room directions, answering questions, and notifying departments of appointments and visitors.
  • Perform a variety of clerical functions, including typing, copying, filing, and tracking information as needed, while maintaining confidentiality of resident and employee records.
  • Sort, organize, and deliver resident mail, handle mail to be forwarded or returned to sender, and keep up-to-date labels for forwarding.
  • Commit to high ethical standards and comply with state and federal regulations, accreditation standards, and Concordia policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • Previous reception and/or switchboard experience preferred but not required.
  • Excellent communication and interpersonal skills, both verbal and written.
  • Possesses customer service and hospitality skills.
  • Strong typing and computer skills.
  • Must be efficient, organized, and able to multi-task.
Benefits
  • Competitive wages.
  • Health, dental, and vision insurance.
  • 403(b)/401(k) retirement plan.
  • Paid life insurance policy.
  • Direct deposit, pay card, and paperless pay checks.
  • Tuition reimbursement program.
  • Good working conditions.
  • Excellent staffing ratios.
  • Credit union.
  • Vacation, sick, and personal days.
  • Paid holidays.
  • Shift premiums.
  • On-the-job training.
  • Employee assistance program.
  • Education seminars and in-services.
  • Employee activities.
  • Tax-sheltered annuities.
  • Free parking.
  • Discounted meal plans.

We offer a comprehensive benefits package and a supportive work environment. If you are a motivated and compassionate individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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