Front Desk Coordinator
2 weeks ago
We are seeking a highly skilled and compassionate Front Desk Coordinator to join our team at Concordia at Rebecca Residence in Allison Park. As a key member of our staff, you will provide exceptional customer service and support to our residents, families, and visitors.
Key Responsibilities- Answer and direct incoming calls in a timely and courteous manner, utilizing knowledge of our facility and staff to ensure efficient communication.
- Provide excellent customer service and hospitality, greeting visitors with a friendly smile and assisting with room directions, answering questions, and notifying departments of appointments and visitors.
- Perform a variety of clerical functions, including typing, copying, filing, and tracking information as needed, while maintaining confidentiality of resident and employee records.
- Sort, organize, and deliver resident mail, handle mail to be forwarded or returned to sender, and keep up-to-date labels for forwarding.
- Commit to high ethical standards and comply with state and federal regulations, accreditation standards, and Concordia policies and procedures.
- High school diploma or equivalent required.
- Previous reception and/or switchboard experience preferred but not required.
- Excellent communication and interpersonal skills, both verbal and written.
- Possesses customer service and hospitality skills.
- Strong typing and computer skills.
- Must be efficient, organized, and able to multi-task.
- Competitive wages.
- Health, dental, and vision insurance.
- 403(b)/401(k) retirement plan.
- Paid life insurance policy.
- Direct deposit, pay card, and paperless pay checks.
- Tuition reimbursement program.
- Good working conditions.
- Excellent staffing ratios.
- Credit union.
- Vacation, sick, and personal days.
- Paid holidays.
- Shift premiums.
- On-the-job training.
- Employee assistance program.
- Education seminars and in-services.
- Employee activities.
- Tax-sheltered annuities.
- Free parking.
- Discounted meal plans.
We offer a comprehensive benefits package and a supportive work environment. If you are a motivated and compassionate individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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