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Front Desk Coordinator

2 months ago

Elmwood Park, New Jersey, United States Hair Club Full time

**Job Summary**

At HairClub, we're seeking a highly skilled and motivated Front Desk Administrator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our team members.

**Key Responsibilities:**

  • Facilitate new client and existing member flow, ensuring a seamless and welcoming experience
  • Communicate important details across all departments, maintaining open lines of communication
  • Manage all scheduling activities, including booking and appointment confirmations, to deliver the ultimate client experience
  • Assist with inventory management, including ordering and collections, to maintain a well-stocked and organized front desk
  • Provide administrative support to team members, including data entry, filing, and other tasks as needed

**Requirements:**

  • 2+ years of administrative assistant and customer service experience
  • Persuasive selling techniques and ability to build trust with clients
  • Strong active listening skills and ability to work independently
  • Ability to adapt to business needs and continuously improve processes

**What We Offer:**

  • Attractive work schedule: Tuesday through Saturday, with Sundays and Mondays off
  • Great benefits package, including paid time off, comprehensive benefits, and 401(k) retirement savings plan
  • Tuition reimbursement and company-paid training opportunities
  • A wealth of opportunities for growth and advancement in a dynamic and supportive team environment

**Why Join Our Team:**

We're a company that values our employees and provides a supportive and inclusive work environment. We're committed to helping our clients achieve their goals and live their best lives. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.