Patient Care Coordinator

24 hours ago

Bethel Park, Pennsylvania, United States Vision Source Full time
Job Title: Patient Care Coordinator

We are seeking a highly skilled and customer-focused Patient Care Coordinator to join our team at Advanced Vision Care in Bethel Park, PA.

Job Summary

The Patient Care Coordinator will be the first point of contact for patients, providing exceptional customer service and ensuring a seamless experience from the moment they step in.

Key Responsibilities
  • Warm Welcomes: Greet and assist patients with a smile, making every visit memorable.
  • Efficient Coordination: Manage appointments, inquiries, and patient flow to ensure a smooth experience.
  • Optical Guru: Educate patients on eyewear offerings, guiding them through frame selections and lens options.
  • Administrative Brilliance: Handle phone calls, emails, and paperwork with precision, maintaining an organized front desk.
  • Patient Empathy: Demonstrate genuine care and understanding, creating a welcoming atmosphere.
Requirements
  • High School Diploma or GED required.
  • 1-3 years prior optical experience preferred.
  • Adaptable and flexible with the ability to multitask.
  • Self-motivated and detail oriented.
  • Interest in healthcare.
  • Strong communication skills.
  • Professional appearance required.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a chance to be part of a leading optical practice.

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