Customer Support Specialist

2 weeks ago


Portage, Pennsylvania, United States Pro Disposal Full time
Customer Service Representative

Pro Disposal Inc. is a leading provider of waste management and recycling services in the Central Pennsylvania Region. We are currently expanding our operations and looking for a dedicated and articulate Customer Service Representative to support our increasing clientele. This role is dynamic and heavily focused on phone interactions, averaging 60-70 calls per shift.

Key Responsibilities:
  • Utilize proper phone etiquette to effectively address client inquiries
  • Provide essential introductory information to new clients
  • Ensure customer satisfaction with our services
  • Inform clients about additional products or services available
  • Escalate customer queries and concerns as necessary
  • Troubleshoot common service-related issues
  • Collaborate with fellow CSRs and other departments to identify suitable solutions while also working independently
  • Assist the collections department with outbound communication
  • Perform repetitive tasks with accuracy
  • Employ deductive reasoning and critical thinking skills in problem-solving
Qualifications:
  • Minimum of 2 years of experience in handling incoming and outgoing calls in a Call Center or similar environment
  • At least 2 years of experience in customer service and/or sales
  • Strong typing skills
  • Proficient in Microsoft Office Suite
  • Ability to quickly learn relevant software applications
  • Capability to work independently
  • Strong multitasking abilities
  • High School Diploma or equivalent required
  • Accounting knowledge is preferred
Benefits:
  • Full-time employment
  • Weekday schedule, Monday to Friday, 8 AM to 4:30 PM
  • Health benefits
  • 401k Profit Sharing
  • Annual bonus opportunities


  • Portage, Pennsylvania, United States Pro Disposal Full time

    Customer Service Representative Pro Disposal Inc. is a leader in waste management and recycling services within the Central Pennsylvania Region. We are currently expanding our operations and require a dedicated and articulate Customer Service Representative to support our increasing clientele. This role is dynamic and focused on handling a high volume of...


  • Portage, Pennsylvania, United States The Learning Lamp Full time

    Job OverviewLocationPORTAGE, PAEmployment TypePart TimeRequired EducationHigh School DiplomaCompensation$10.00 HourlySectorSchool StaffingPosition SummaryAt The Learning Lamp, we understand that our role in education is vital to shaping the future of our community. We are committed to providing the necessary support for children to thrive academically and...


  • Portage, Pennsylvania, United States Pro Disposal Full time

    Customer Service Representative Pro Disposal Inc. is a leading provider of waste management and recycling services in the Central Pennsylvania Region. We are currently expanding our operations and are in search of a dedicated and articulate Customer Service Representative to support our growing clientele. This role is dynamic and focused on call...


  • Portage, Pennsylvania, United States Pro Disposal Full time

    Customer Service Representative Pro Disposal Inc. is a leading provider of waste management and recycling services in the Central Pennsylvania Region. We are currently expanding our operations and are in search of a dedicated and articulate Customer Service Representative to support our growing clientele. This role is dynamic and heavily focused on call...


  • Portage, Pennsylvania, United States Pro Disposal Full time

    Customer Service Representative Pro Disposal Inc. is a leading provider of waste management and recycling services in the Central Pennsylvania Region. With operations spanning multiple areas, we are dedicated to meeting the needs of our expanding clientele. We are currently in search of a professional and articulate Customer Service Representative to assist...


  • Portage, Pennsylvania, United States MANN+HUMMEL Full time

    Job DescriptionMANN+HUMMEL is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our products and processes.Key Responsibilities:Monitoring and Inspection: Conduct regular monitoring and inspection of products and processes to ensure they meet...


  • Portage, United States IntePros Full time

    A Technical Support Specialist job in Portage, MI is available through IntePros. Candidates will be responsible providing assistance to field engineers, technicians, and product support personnel. Candidates will be assisting in diagnosing, troubleshooting, repairing, and debugging technical equipment and software. Candidates will also be responding to...


  • Portage, Michigan, United States Strykermeded Full time

    Client Support SpecialistAbout StrykerStryker stands as a premier entity in the realm of medical technology, committed to enhancing healthcare experiences. Our innovative solutions span Orthopaedics, Medical and Surgical, as well as Neurotechnology and Spine, all aimed at improving patient and hospital outcomes.Recognized as one of the top workplaces...


  • Portage, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...


  • Portage, Indiana, United States Fronius International GmbH Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Inside Sales Support Specialist to join our team at Fronius International GmbH. As an Inside Sales Support Specialist, you will play a critical role in assisting our customers with order processing, providing exceptional customer service, and supporting our sales team.Key...


  • Portage, United States Ledgent Technology Full time

    Medical Device Client is seeing a Medical Device Technical Customer Support Specialist for a 12+ mo contract in Portage, MI!!Technical Customer Support Specialist - OnsitePay Rate Range: $23.33/hr. - $30.00/hr.12+ mo contractDescription/Comment:Answers phone calls/emails and provide technical support to field engineers, technicians, and product support...


  • Portage, Michigan, United States US Foods Full time

    Join Our Team of Food ProfessionalsThe Sales Support Specialist plays a crucial role as the initial point of contact for designated Territory Managers and Customers. This position is essential for driving results through collaborative selling, providing administrative assistance, and promptly addressing inquiries and issues by leveraging in-depth knowledge...


  • Portage, Michigan, United States CAREWATCH OF MICHIGAN HOME CARE Full time

    Job OverviewBenefits:Flexible working hoursPaid leaveOpportunities for training and professional growthKEY RESPONSIBILITIESAs a Personal Support Specialist, you will engage in various personal care and tailored activities to assist clients with their daily living needs, including but not limited to:Providing assistance with personal hygieneHelping clients...

  • Registered Nurse

    10 hours ago


    Portage, Indiana, United States Healthcare Support Full time

    Job Title: Registered Nurse - Long Term Acute Care SpecialistJob Summary:Healthcare Support is seeking a skilled Registered Nurse to join our team as a Long Term Acute Care Specialist. As a key member of our healthcare team, you will be responsible for providing high-quality patient care in a fast-paced, dynamic environment.Responsibilities:Provide direct...


  • Portage, United States Coforge Full time

    Job Title: Desktop Support SpecialistSkills: Deskside support, IT support, SCCM, Active Directory 360, Bitlocker, Autopilot, Field SupportExperience: 4+ yearsJob Location: Portage, MIFTE/ OnsiteWe at Coforge are hiring Desktop Support Specialists with the following skillset:Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop...


  • Portage, United States Coforge Full time

    Job Title: Desktop Support SpecialistSkills: Deskside support, IT support, SCCM, Active Directory 360, Bitlocker, Autopilot, Field SupportExperience: 4+ yearsJob Location: Portage, MIFTE/ OnsiteWe at Coforge are hiring Desktop Support Specialists with the following skillset:Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop...


  • Portage, Michigan, United States IntePros Full time

    Job Summary: IntePros is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to field engineers, technicians, and product support personnel.Key Responsibilities:Technical Support: Provide technical support to engineers, technicians, and product...


  • Portage, Indiana, United States Castle Subaru Full time

    At Castle Subaru, **we are seeking both entry-level and seasoned Customer Support Associates for our sales and service divisions**. Our belief is that our employees are the key contributors to our achievements, and we are dedicated to providing an exceptional customer experience every day.**Key Responsibilities**Handle customer inquiries via phone and ensure...


  • Portage, Wisconsin, United States Aspirus Health Full time

    Join Our Team at Aspirus HealthAt Aspirus Health, we embody our core values of Compassion, Accountability, Collaboration, Foresight, and Joy. We are on the lookout for dedicated individuals to join us in our mission to provide exceptional care.Position Overview:We are currently seeking a Healthcare Support Specialist to be part of our dynamic team. This role...

  • Customer Service/Sales

    2 months ago


    Portage, United States Home Depot Full time

    ```html Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to: Greet...


  • Portage, Michigan, United States Orkin Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our service delivery team, you will play a pivotal role in ensuring that our customers receive exceptional service and support.Key ResponsibilitiesField incoming requests and schedule service visits to ensure...


  • Portage, United States Rose International Full time

    Description:Answers phone calls/emails and provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software....


  • Portage, Wisconsin, United States Renewal Unlimited Full time

    Are you passionate about nurturing young minds? Renewal Unlimited is on the lookout for a dedicated individual to join our Head Start program as an Early Childhood Program Support Specialist. This full-time role involves working 40 hours a week, Monday through Friday, during the academic year. The working hours are primarily between 7:00 AM and 5:30 PM,...


  • Portage, United States Strykermeded Full time

    Customer Care Representative Portage, MI, US COVID-19 vaccination requirements Stryker is driven to work together with our customers to make healthcare better. In order to fulfill our commitment as a federal contractor, while focusing on the health and safety of our employees and those that we serve, Stryker is encouraging US employees as well as all new...


  • Portage, Michigan, United States Wild Bill's Tobacco Full time

    Job Summary:Wild Bill's Tobacco is seeking a highly motivated and customer-focused Sales Representative to join our team. As a Sales Representative, you will be responsible for providing exceptional customer service, promoting our products, and driving sales growth in our retail stores.Key Responsibilities:Provide outstanding customer service, ensuring a...


  • Portage, Michigan, United States Rhymebiz Full time

    CLIENT RELATIONS COORDINATORThe Client Relations Coordinator role is pivotal in assisting customers with their orders for office supplies, furniture, and custom requests. This position will develop a comprehensive understanding of office supply products and vendor options to effectively support clients and secure optimal pricing. This is a full-time...