Technical Support Specialist
2 months ago
Job Summary: IntePros is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to field engineers, technicians, and product support personnel.
Key Responsibilities:
- Technical Support: Provide technical support to engineers, technicians, and product support staff via phone, email, and in-person interactions.
- Issue Resolution: Diagnose and troubleshoot technical issues, offering solutions when first-line support is unable to resolve problems.
- Equipment and Software Repair: Debug and repair malfunctioning equipment or software.
- Documentation and Reporting: Report and document issues using Salesforce, a leading CRM platform.
- Customer Training: Assist in customer training as needed, providing expert knowledge and guidance.
- Complex Product Support: Provide support on highly technical or sophisticated products, utilizing extensive practical experience and expertise.
- Problem-Solving: Utilize strong problem-solving skills to resolve technical issues, working independently with minimal supervision.
- Communication: Possess strong communication skills, both written and verbal, to effectively interact with customers and internal stakeholders.
Requirements:
- Education: College degree required.
- Experience: At least 1 to two years of customer service experience in an in-bound call center, with proven experience in technical support or related fields.
- Skills: Ability to make decisions based on past experience and practical knowledge, strong communication skills, and experience with diagnosing and troubleshooting technical issues in complex systems.
-
Technical Support Specialist
7 days ago
Portage, Michigan, United States System One Full timeJob Title: Technical Support SpecialistLocation: RemoteHours/Schedule: FlexibleType: ContractAt System One, we're seeking a Technical Support Specialist to provide technical assistance to engineers and scientists on various tasks. As a key member of our team, you'll develop and recommend procedures and methods, prepare technical reports, and perform...
-
Technical Support Specialist
1 month ago
Portage, Michigan, United States IntePros Full timeTechnical Support Specialist Job DescriptionA Technical Support Specialist is needed to provide assistance to field engineers, technicians, and product support personnel at IntePros in Portage, MI. The ideal candidate will have extensive practical experience in diagnosing and troubleshooting technical equipment or software.Key Responsibilities:Provide...
-
Technical Support Specialist
1 week ago
Portage, Michigan, United States System One Full timeJob Title: Technical Support SpecialistLocation: RemoteHours/Schedule: Flexible, Mon- FriType: ContractOverviewSystem One is a leading provider of workforce solutions and integrated services across North America. As a Technical Support Specialist, you will play a critical role in supporting engineers and scientists on various technical...
-
Technical Support Specialist
7 days ago
Portage, Michigan, United States IntePros Full timeJob Summary:We are seeking a skilled Technical Support Specialist to join our team at IntePros. As a Technical Support Specialist, you will be responsible for providing assistance to field engineers, technicians, and product support personnel. Your primary focus will be on diagnosing, troubleshooting, repairing, and debugging technical equipment and...
-
Technical Support Specialist
2 weeks ago
Portage, Michigan, United States Rose International Full timeJob SummaryRose International is seeking a skilled Engineering Technician to provide technical support to engineers and scientists on a variety of technical tasks. This role requires a strong understanding of technical procedures and the ability to develop and recommend procedures and methods.Key ResponsibilitiesProvide technical support to engineers and...
-
Technical Specialist
2 weeks ago
Portage, Michigan, United States The Judge Group Full timeJob Summary: We are seeking a highly skilled Technical Specialist to join our team at The Judge Group. As a key member of our engineering team, you will provide technical support to engineers and scientists on a variety of technical tasks.Key Responsibilities:Develop and recommend procedures and methods for technical tasks.Prepare technical reports and...
-
Technical Specialist
6 days ago
Portage, Michigan, United States Actalent Full timeJob Title: Engineering TechnicianJob DescriptionAs a Technical Specialist at Actalent, you will be responsible for setting up, running, and documenting tests for medical devices, primarily surgical instruments. You will provide technical support to engineers and scientists on a variety of technical tasks, developing and recommending procedures and methods,...
-
Technical Specialist III
7 days ago
Portage, Michigan, United States Stryker Full timeWe are proud to offer a challenging and rewarding role as a Technical Specialist III at Stryker, where you will have the opportunity to work on innovative products and services in MedSurg, Neurotechnology, Orthopaedics, and Spine.As a Technical Specialist III, you will be responsible for constructing, assembling, and repairing equipment and/or prototype...
-
IT Support Specialist
7 days ago
Portage, Michigan, United States Coforge Full timeAt Coforge, we are seeking a skilled Desktop Support Specialist to join our team. The ideal candidate will have experience in deskside support, imaging, and troubleshooting.Key Responsibilities:Provide technical support for desktops, laptops, and printers.Imaging using Pix boot, SCCM, and Intune.Resolve Active Directory 360 issues.Experience with BitLocker,...
-
Desktop Support Specialist
4 weeks ago
Portage, Michigan, United States Coforge Full timeJob Title: Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team at Coforge. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users.Key Responsibilities:Provide timely and effective technical support to users via phone, email, and in-person.Troubleshoot and...
-
Technical Application Specialist I
7 days ago
Portage, Michigan, United States Thermo Fisher Scientific Full timeJob Description:As a Technical Application Specialist I at Thermo Fisher Scientific, you will play a crucial role in providing exceptional customer service and training to our clients. Your expertise will ensure the smooth operation of our allergy and autoimmune products and software, contributing to our mission of improving global health and safety.Key...
-
Physical Therapist
7 days ago
Portage, Michigan, United States HealthCare Support Full timeJob Title: Physical TherapistJob Summary:HealthCare Support is seeking a Physical Therapist for a 13-week contract in Portage, Wisconsin. As a Physical Therapist with HealthCare Support, you will have access to a range of benefits, including immediate enrollment in health insurance, dental insurance, life insurance, and an employee assistance program.Key...
-
Technical Specialist
2 months ago
Portage, Michigan, United States The Judge Group Full timeThe Judge Group is seeking a skilled Technician I to join their team. The ideal candidate will have a strong background in technical servicing and repair of company products. Key responsibilities include diagnosing mechanical, hardware, software, and systems failures using established procedures, performing maintenance, testing, and calibration of repaired...
-
Technical Specialist
4 weeks ago
Portage, Michigan, United States The Judge Group Full timeJob SummaryWe are seeking a skilled Technician I to join our team at The Judge Group. As a key member of our service team, you will be responsible for performing in-house servicing and repair of company products at our established repair site or service center.Key ResponsibilitiesDiagnose mechanical, hardware, software, and systems failures using established...
-
Caregiver Support Specialist
2 weeks ago
Portage, Michigan, United States CAREWATCH OF MICHIGAN HOME CARE Full timeJob SummaryWe are seeking a skilled Caregiver Support Specialist to provide high-quality support to our clients in Kalamazoo. The ideal candidate will have a minimum of 2 years of caregiving experience and a valid driver's license. Key responsibilities include assisting clients with daily activities, monitoring health conditions, and providing transportation...
-
Help Desk Specialist
2 weeks ago
Portage, Michigan, United States The Kendall Group Full timeHelp Desk SpecialistAbout The Kendall GroupThe Kendall Group is seeking a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently. Key Responsibilities:Provide technical...
-
Caregiver Support Specialist
2 weeks ago
Portage, Michigan, United States CAREWATCH OF MICHIGAN HOME CARE Full timeJob SummaryAs a Caregiver Support Specialist with Carewatch of Michigan Home Care, you will provide vital support to our clients in Nashville, MI. Your role will involve providing personal care and assistance with daily living activities, offering companionship and support, and monitoring health and well-being. If you have a strong empathy and communication...
-
Caregiver Support Specialist
1 week ago
Portage, Michigan, United States CAREWATCH OF MICHIGAN HOME CARE Full timeJob DescriptionWe are seeking a compassionate and reliable Caregiver Support Specialist to provide quality care and companionship to our clients in Kalamazoo, MI.Key Responsibilities:Assist clients with personal care, meal preparation, and daily living tasks.Provide emotional support and companionship to enhance clients' well-being.Help with medication...
-
After School Support Specialist
2 weeks ago
Portage, Michigan, United States Wyndy LLC Full timeAfter School Support PositionWe are seeking a dedicated and enthusiastic individual to join our team as an After School Support Specialist. As a key member of our team, you will play a vital role in supporting students in our after school programs.Key Responsibilities:Assist students with homework and academic assignmentsCollaborate with other staff members...
-
Electronic Visit Verification Specialist
4 weeks ago
Portage, Michigan, United States Advantage Home Care Full timeJob OpportunityAdvantage Home Care is seeking a skilled EVV (Electronic Visit Verification) Support specialist to provide technical assistance and support to our caregivers and staff members in utilizing the EVV system effectively.Key ResponsibilitiesProvide technical support and troubleshooting for EVV system issuesOffer training and guidance on using the...