Customer Service Specialist

7 days ago


Portage, Michigan, United States Wild Bill's Tobacco Full time

Job Summary:

Wild Bill's Tobacco is seeking a highly motivated and customer-focused Sales Representative to join our team. As a Sales Representative, you will be responsible for providing exceptional customer service, promoting our products, and driving sales growth in our retail stores.

Key Responsibilities:

  • Provide outstanding customer service, ensuring a positive and welcoming experience for all customers.
  • Assist customers in finding the right products, answering questions, and resolving any issues or concerns.
  • Participate in visual merchandising and store displays to create an attractive and engaging shopping environment.
  • Process transactions accurately and efficiently, handling cash, credit card sales, and returns.
  • Maintain a clean and organized store environment, adhering to company standards and policies.
  • Collaborate with store management to achieve sales goals, implement promotions, and drive business growth.
  • Perform other tasks and duties as assigned by management, including opening and closing procedures, inventory management, and stockroom organization.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail experience and customer service skills preferred.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Excellent communication and interpersonal skills.
  • Flexibility to work a variety of shifts, including evenings and weekends.

Benefits:

  • Competitive hourly rate starting at $13.75.
  • Opportunities for career growth and professional development.
  • Flexible scheduling and work-life balance.
  • Discounts on store products and services.


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