Residential Services Supervisor

2 weeks ago

South Bend, Indiana, United States Benchmark Human Services Full time
Sign-On Bonus:

n/a

Position Overview:

Benchmark Human Services is recognized as a leading organization in the realm of intellectual and developmental disabilities (IDD) and behavioral health. Our mission is to empower individuals in their homes, workplaces, and communities through various services including residential support, employment assistance, crisis intervention, recovery programs, behavioral health services, and day programs. We are currently seeking a Supported Living Manager for our operations in South Bend, IN.

Since our inception in 1960, Benchmark has been dedicated to uplifting marginalized communities and helping them realize their full potential. We strive to create a workplace that values the diverse experiences of our employees, believing that diversity and equity enhance our effectiveness and impact.

KEY RESPONSIBILITIES:

The Supported Living Manager (SLM) plays a crucial role in overseeing and managing the operations of Supported Living homes. This includes supervising staff and ensuring a fulfilling daily experience for clients.

COMPENSATION AND BENEFITS:

  • Competitive salary
  • Comprehensive health, vision, and dental coverage
  • 401k retirement plan with employer matching
  • Tuition assistance programs
  • Paid Time Off and Sick Leave
  • Flexible Spending Accounts (FSA)
  • Variety of shifts and locations available
  • Opportunities for career advancement

ESSENTIAL DUTIES:

  • Supervise, train, and mentor staff in compliance with state and federal regulations, as well as Benchmark Human Services policies and procedures.
  • Collaborate with a multidisciplinary team to develop each client's Individual Support Plan (ISP) and Person-Centered Plan (PCP).
  • Engage in direct service delivery for clients as needed.
  • Maintain accurate documentation as required by Benchmark and regulatory standards, ensuring client files are up to date.
  • Manage client budgets and ensure timely payment of bills, assisting clients in maintaining Medicaid eligibility.
  • Communicate effectively with families, case managers, healthcare professionals, and other stakeholders.
  • Participate in team meetings, ISP meetings, and other relevant gatherings.
  • Implement training programs as outlined in each client's ISP.
  • Adhere to behavior support policies and implement approved behavior support strategies.
  • Involve in the hiring and disciplinary processes for assigned staff.
  • Ensure proper administration of medications and assist in addressing clients' healthcare needs.
  • Coordinate and accompany clients to medical appointments and follow up as necessary.
  • Plan and facilitate community-based recreational activities suitable for clients.
  • Conduct training for new and existing staff as required.
  • Respond promptly to on-call situations as they arise.
  • Report any suspected abuse, neglect, or exploitation to the appropriate supervisor.
  • Maintain necessary documentation for employment, including certifications and training compliance.
  • Be capable of lifting up to 50 pounds and standing or walking for extended periods.

QUALIFICATIONS:

  • Bachelor's degree is preferred.
  • Minimum of two years of experience working with individuals with intellectual disabilities.
  • At least one year of supervisory experience is preferred.
  • Current CPR and First Aid certifications.
  • Valid driver's license and auto insurance required.
  • Completion of necessary training in areas such as interviewing, hiring, and employee relations.

Benchmark Human Services is an equal opportunity employer. We encourage applications from veterans, women, and individuals with disabilities.

For more information, please visit our website.

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