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Residential Services Manager

2 months ago

South Bend, Indiana, United States Benchmark Human Services Full time
Sign-On Bonus:

n/a

Position Overview:

Benchmark Human Services is recognized as a leading organization in the field of intellectual and developmental disabilities (IDD) and behavioral health. We are dedicated to supporting individuals in their homes, workplaces, and communities through various services including residential support, employment assistance, crisis intervention, recovery programs, and day services. Our Supported Living facilities are currently seeking a qualified Supported Living Manager.

Since our inception in 1960, Benchmark has been at the forefront of empowering underserved populations to achieve their fullest potential. We are committed to fostering an environment that values the diverse experiences of our employees, clients, and partners. We believe that diversity and equity enhance our effectiveness and strengthen our mission.

Key Responsibilities:

The Supported Living Manager (SLM) plays a crucial role in overseeing the daily operations of Supported Living homes. This includes supervising staff and ensuring a fulfilling daily experience for clients.

Benefits Offered:

  • Competitive salary
  • Comprehensive health, vision, and dental coverage
  • 401k retirement plan with employer matching
  • Tuition assistance programs
  • Paid time off and sick leave
  • Flexible spending accounts (FSA)
  • Variety of shifts and locations available
  • Opportunities for career advancement

Essential Duties:

  • Supervise, train, and mentor staff in compliance with state and federal regulations, as well as organizational policies.
  • Collaborate with a multidisciplinary team to develop and implement each client's Individual Support Plan (ISP) and Person-Centered Plan (PCP).
  • Engage in direct service delivery for clients as needed.
  • Maintain accurate documentation as required by Benchmark and regulatory standards, including client files.
  • Manage client budgets and ensure timely payment of bills. Assist clients in maintaining Medicaid eligibility by coordinating necessary appointments and documentation.
  • Communicate effectively with families, case managers, healthcare professionals, and other stakeholders.
  • Participate in team meetings, training sessions, and other required gatherings.
  • Implement training programs as outlined in each client's ISP.
  • Adhere to behavior support policies and execute approved behavior support strategies.
  • Involve in the recruitment and disciplinary processes for assigned staff.
  • Ensure proper administration of medications and address clients' healthcare needs.
  • Coordinate and accompany clients to medical appointments and follow up on care plans.
  • Plan and facilitate community-based recreational activities that are age-appropriate for clients.
  • Implement training protocols for both new and existing staff members.
  • Respond promptly to on-call situations as they arise.
  • Report any suspected incidents of abuse, neglect, or exploitation to the appropriate authorities.
  • Maintain required documentation related to employment, certifications, and training to comply with all applicable standards.
  • Be physically capable of lifting up to 50 pounds and standing or walking for extended periods.

Qualifications:

  • Bachelor's degree is preferred.
  • Minimum of two years of experience working with individuals with intellectual disabilities.
  • At least one year of supervisory experience is preferred.
  • Current CPR and First Aid certifications.
  • Valid driver's license and auto insurance are required.
  • Completion of necessary training in areas such as interviewing, hiring, and employee relations.

Benchmark Human Services is an equal opportunity employer. We encourage applications from veterans, women, and individuals with disabilities.

For more information, please visit our website.