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Residential Services Supervisor

2 months ago

South Bend, Indiana, United States Benchmark Human Services Full time
Sign-On Bonus:

n/a

Overview:

Benchmark Human Services stands as a leading organization dedicated to serving individuals with intellectual and developmental disabilities (IDD) and behavioral health needs. Our mission is to empower individuals within their homes, workplaces, and communities through a variety of services including residential support, employment assistance, crisis intervention, recovery programs, and children's services. We are currently seeking a Supported Living Manager for our facilities in South Bend, IN.

Since our inception in 1960, Benchmark has been committed to uplifting marginalized communities, ensuring that everyone has the opportunity to realize their potential. We strive to create a workplace that values the diverse experiences of our employees, believing that our effectiveness is enhanced through diversity, equity, and authenticity.

Key Responsibilities:

The Supported Living Manager (SLM) plays a crucial role in overseeing the daily operations of Supported Living homes. This position involves supervising staff and ensuring a fulfilling daily experience for our clients.

Benefits:

  • Competitive salary
  • Comprehensive health, vision, and dental coverage
  • 401k retirement plan with employer matching
  • Tuition assistance programs
  • Paid time off and sick leave
  • Flexible spending accounts (FSA)
  • Various shifts and locations available
  • Opportunities for career advancement

Essential Duties:

  • Supervise, train, and mentor staff in compliance with state and federal regulations, as well as internal policies and procedures.
  • Collaborate with a multidisciplinary team to develop each client's Individual Support Plan (ISP) and Person-Centered Plan (PCP).
  • Engage in direct service provision for clients as needed.
  • Maintain accurate documentation as required by Benchmark and regulatory standards, ensuring proper client file management.
  • Oversee client budgets and ensure timely payment of bills, assisting clients in maintaining Medicaid eligibility.
  • Communicate effectively with families, case managers, healthcare professionals, and other stakeholders.
  • Participate in team meetings, training sessions, and various client-related meetings as assigned.
  • Implement training programs tailored to each client's ISP.
  • Adhere to behavior support policies and implement approved behavior support strategies.
  • Involve in the hiring and disciplinary processes for assigned staff.
  • Ensure proper administration of medications and assist clients with their healthcare needs.
  • Coordinate and accompany clients to medical appointments, ensuring follow-up care is completed.
  • Plan and facilitate community-based recreational activities suitable for clients.
  • Conduct training for new and existing staff as per required protocols.
  • Respond promptly to on-call situations as they arise.
  • Report any suspected abuse, neglect, or exploitation to the appropriate authorities.
  • Maintain necessary documentation for employment, including certifications and training as mandated by federal and state regulations.
  • Be physically capable of lifting up to 50 pounds and standing or walking for extended periods.

Qualifications:

  • Bachelor's degree is preferred.
  • Minimum of two years of experience working with individuals with developmental disabilities.
  • At least one year of supervisory experience is preferred.
  • Current CPR and First Aid certifications.
  • Valid driver's license and auto insurance required.
  • Completion of necessary training in areas such as interviewing, hiring, and employee relations.

Benchmark Human Services is an equal opportunity employer. We encourage applications from veterans, women, and individuals with disabilities.

For more information, please visit our website.