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Residential Services Manager

2 months ago

South Bend, Indiana, United States Benchmark Human Services Full time
Sign-On Bonus:

n/a

Position Overview:

Benchmark Human Services stands as a leading organization in the realm of intellectual and developmental disabilities (IDD) and behavioral health. Our mission is to support individuals in their homes, workplaces, and communities through a variety of services including residential support, employment assistance, crisis intervention, recovery programs, and day services. We are currently seeking a dedicated Supported Living Manager for our homes in South Bend, IN.

Since our inception in 1960, Benchmark has been at the forefront of empowering underrepresented groups to recognize their potential. We are devoted to fostering an environment where EVERYONE can thrive – including those we serve, our partners, and our employees, who embody our mission every day. We are committed to being a workplace that values the diverse experiences of our staff. At Benchmark, we believe that diversity, equity, and authenticity enhance our effectiveness and strength.

Key Responsibilities:

The Supported Living Manager (SLM) is tasked with overseeing and managing the operations of Supported Living homes. This role includes supervising staff and ensuring a fulfilling daily experience for clients.

Benefits Offered:

  • Competitive salary
  • Comprehensive health, vision, and dental coverage
  • 401k retirement plan with employer matching
  • Tuition assistance programs
  • Paid Time Off and Sick Leave
  • Flexible Spending Accounts (FSA)
  • Variety of shifts and locations available
  • Opportunities for career advancement

Essential Duties:

  • Supervise, train, and mentor staff in compliance with state and federal regulations, as well as Benchmark Human Services policies and procedures.
  • Collaborate with a multidisciplinary team to develop each client's Individual Support Plan (ISP) and Person Centered Plan (PCP).
  • Engage in direct service delivery for clients.
  • Maintain accurate documentation as required by Benchmark and regulatory standards, ensuring client files are up to date.
  • Manage client budgets and assist in maintaining Medicaid eligibility through proper documentation and appointment scheduling.
  • Communicate effectively with families, case managers, healthcare professionals, and other stakeholders.
  • Participate in team meetings, training sessions, and various client-related meetings as necessary.
  • Implement training programs as outlined in each client's ISP.
  • Adhere to behavior support policies and implement approved behavior support strategies.
  • Assist in the hiring and disciplinary processes for assigned staff.
  • Ensure proper administration of medications and address clients' healthcare needs.
  • Coordinate and accompany clients to medical appointments, ensuring follow-up care is completed.
  • Plan and facilitate community-based recreational activities that are age-appropriate for clients.
  • Implement required training protocols for both new and existing staff.
  • Respond promptly to on-call situations as they arise.
  • Report any suspected incidents of abuse, neglect, or exploitation to the appropriate authorities.
  • Maintain all necessary employment documentation, certifications, and training as mandated by federal, state, and program requirements.
  • Be capable of lifting up to 50 pounds occasionally and standing or walking for extended periods.

Qualifications:

  • Bachelor's degree is preferred.
  • Minimum of two years of experience working with individuals with developmental disabilities.
  • At least one year of supervisory experience is preferred.
  • Current CPR and First Aid certification.
  • Valid driver's license and auto insurance are required.
  • Completion of necessary training in areas such as interviewing, hiring, and employee relations is expected.

Benchmark Human Services is an EOE/AAP Employer. We encourage applications from veterans, women, and individuals with disabilities.

For more information, please visit our website.