Leasing Operations Coordinator
5 days ago
**Job Title:** Customer Service Specialist Leasing
**Location:** Laguna Woods Village, California
**Estimated Salary:** $55,000 - $65,000 per year
We are seeking a highly skilled and customer-focused Customer Service Specialist Leasing to join our team at Village Management Services, Inc. in Laguna Woods Village, California.
The successful candidate will be responsible for providing exceptional customer service to our residents, responding to inquiries, resolving issues, and ensuring that all leasing operations are conducted in a timely and professional manner.
**Key Responsibilities:*
- Provide excellent customer service to residents, responding to inquiries, resolving issues, and addressing concerns in a timely and professional manner.
- Process leasing documents, prepare lease agreements, and maintain accurate records of leasing activities.
- Collaborate with the sales and marketing team to promote leasing opportunities and increase revenue.
- Maintain a thorough knowledge of community policies, procedures, and regulations to ensure compliance and provide guidance to residents and staff.
- Perform other related duties as assigned by management.
Requirements:
To be considered for this exciting opportunity, you must have:
- A high school diploma or equivalent required; two years of relevant experience in customer service or property management preferred.
- Excellent communication, interpersonal, and problem-solving skills.
- A strong understanding of leasing operations and community policies and procedures.
- Ability to work effectively in a fast-paced environment and prioritize multiple tasks and responsibilities.
- Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Village Management Services, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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