Intermediate Field Service Engineer

2 weeks ago


San Francisco, California, United States ONEIDA TOTAL INTEGRATED ENTERPRISES Full time
Position: Intermediate Field Service Engineer

Overview:
Oneida Total Integrated Enterprises is seeking a dedicated and skilled Intermediate Field Service Engineer. This role is essential for ensuring the smooth operation of IT services and support across various platforms.

Key Responsibilities:
1. Provide comprehensive support for all onsite IT functions.
2. Collaborate with support teams, help desks, and technical staff to resolve issues efficiently.
3. Coordinate and execute operational and maintenance tasks for networks and servers.
4. Identify and analyze recurring issues, proposing solutions to mitigate their impact.
5. Install, troubleshoot, and maintain a wide range of hardware and software products.
6. Deliver technical support services, including systems refresh and software integration.
7. Diagnose product failures, manage parts replacement, and ensure timely repairs.
8. Conduct onsite training for customer support personnel.
9. Provide on-call support, addressing technical problems through the ServiceNow ticketing system.
10. Work with network services and software engineering teams to restore services and resolve core issues.
11. Recommend modifications to systems to enhance user experience.
12. Perform routine maintenance and analysis of systems, including hardware configurations.
13. Manage operating system updates and patches via SCCM Software Center.
14. Offer remote support for telecommuting users.
15. Ensure proper encryption of devices and manage user relocation requests.
16. Provide support for enterprise groups, including network and security operations.
17. Assist with mobile device troubleshooting and user support.
18. Provide tier 2 support for hardware and software issues.
19. Participate in physical inventory and equipment disposal processes.
20. Troubleshoot audio/video conferencing systems and support application releases.
21. Analyze and report on end-user support trends.

Minimum Qualifications:
- High School diploma with 2-5 years of relevant experience.
- Strong technical proficiency and problem-solving skills.
- Ability to obtain and maintain a Public Trust Clearance.

Preferred Qualifications:
- At least 6 months of experience with Apple Macintosh troubleshooting.
- Certification in Microsoft Operating Systems.
- Familiarity with SCCM for remote software installation.
- CompTIA certifications such as Network+, A+, Server+, and Security+ are advantageous.

Compensation:
Competitive hourly rate based on experience.

About Us:
Oneida Total Integrated Enterprises is part of the Oneida ESC Group, a family of companies committed to delivering exceptional engineering, science, and construction services globally. We prioritize customer-focused solutions and foster a diverse and inclusive workplace.

  • San Francisco, California, United States ONEIDA TOTAL INTEGRATED ENTERPRISES Full time

    Position: Intermediate Field Service EngineerOverview:Oneida Total Integrated Enterprises is in search of a dedicated and skilled Intermediate Field Service Engineer. This role is pivotal in ensuring seamless IT operations and support.Key Responsibilities:Assist with all onsite IT functions and activities.Collaborate with support teams, help desks, and...


  • San Francisco, California, United States ONEIDA TOTAL INTEGRATED ENTERPRISES Full time

    Position: Intermediate Field Support EngineerOverview:Oneida Total Integrated Enterprises is in search of a dedicated and skilled Intermediate Field Support Engineer. This role is essential for ensuring the smooth operation of IT services and support across various environments.Key Responsibilities:Assist with all onsite IT operations and...


  • San Francisco, California, United States ONEIDA TOTAL INTEGRATED ENTERPRISES Full time

    Position: Intermediate Field Support EngineerLocation: San Francisco, CACompany: Oneida Total Integrated EnterprisesKey Responsibilities:As an Intermediate Field Support Engineer, you will be responsible for:Assisting with all onsite IT operations.Collaborating with support teams, help desks, and technical staff to resolve issues.Coordinating and executing...


  • San Francisco, California, United States Oneida Total Integrated Enterprises Full time

    Mid- Level Field EngineerOneida Total Integrated Enterprises is seeking a dedicated and enthusiastic Mid- Level Field Engineer.Key Responsibilities:Assist with all onsite IT operations.Collaborate with support teams, help desks, and technical personnel to resolve issues.Oversee and execute maintenance and operational tasks for networks and servers.Detect...


  • San Francisco, California, United States Oneida Total Integrated Enterprises Full time

    Mid- Level Field EngineerOneida Total Integrated Enterprises is seeking a dedicated and enthusiastic Mid- Level Field Engineer.Core Responsibilities:Assist with all onsite IT operations.Collaborate with support teams, help desks, and customers to resolve technical issues.Manage and execute operational and maintenance tasks for networks and servers.Identify...


  • San Francisco, California, United States Oneida Total Integrated Enterprises Full time

    Mid- Level Field EngineerOneida Total Integrated Enterprises is in search of a dedicated and skilled Mid- Level Field Engineer.Key Responsibilities:Facilitate all onsite IT operations.Collaborate with support teams, help desks, clients, and other technical personnel to resolve issues.Oversee and execute operational and maintenance tasks for networks and...


  • San Francisco, California, United States Oneida Total Integrated Enterprises Full time

    Mid- Level Field EngineerOneida Total Integrated Enterprises is in search of a dedicated and skilled Mid- Level Field Engineer.Key Responsibilities:Assist with all onsite information technology operations.Collaborate with support teams, help desks, clients, and other technical personnel to resolve issues.Oversee and execute operational and maintenance tasks...


  • San Francisco, California, United States Oneida Total Integrated Enterprises Full time

    Mid- Level Field EngineerOneida Total Integrated Enterprises is in search of a dedicated and enthusiastic Mid- Level Field Engineer.Key Responsibilities:Assist with all onsite IT operations.Collaborate with support teams, help desks, clients, and other technical personnel to resolve issues.Coordinate and execute operational and maintenance tasks for networks...


  • San Francisco, California, United States Oneida Total Integrated Enterprises Full time

    Mid- Level Field EngineerOneida Total Integrated Enterprises is in search of a dedicated and skilled Mid- Level Field Engineer.Key Responsibilities:Assist with all onsite IT operations.Collaborate with support teams, help desks, clients, and other technical personnel to resolve issues.Oversee and execute operational and maintenance tasks for networks and...


  • San Francisco, California, United States Cummins Inc. Full time

    Job SummaryCummins Inc. is seeking a skilled Field Service Technician to join our team in Port Moresby. As a Field Service Technician, you will be responsible for delivering exceptional service to our customers, completing service, repairs, and maintenance of heavy diesel products, and identifying additional service opportunities.Key ResponsibilitiesDeliver...


  • San Francisco, California, United States Centene Full time

    About the RoleWe are seeking a highly skilled Senior Site Reliability Engineer to join our team at Centene. As a key member of our technology organization, you will play a critical role in ensuring the reliability, performance, and security of our platform infrastructure.Key ResponsibilitiesLead Projects and Initiatives: Help lead projects focused on...


  • San Francisco, California, United States The Norland Group Full time

    Job SummaryWe are seeking a highly skilled Civil Engineering Technician to join our team at The Norland Group. As a key member of our engineering team, you will be responsible for preparing Civil/Pipeline engineering drawings and other graphical outputs using AutoCAD Civil 3D 2022.Key ResponsibilitiesPrepare Civil/Pipeline engineering drawings and other...


  • San Francisco, California, United States JT4 LLC Full time

    Company OverviewJT4, LLC is dedicated to providing engineering and technical support across various western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, commonly referred to as J-Tech II. Our mission is to develop and sustain realistic, integrated test and training environments, preparing our...


  • San Diego, California, United States Isys Technologies Full time

    Minimum Clearance Required: TS/SCI Position Overview: Isys Technologies is a distinguished provider of technology services to the Federal Government. Our expertise spans various domains, including space exploration, national security, cyber security, and advanced engineering applications. We are committed to delivering impactful solutions that contribute to...


  • San Francisco, California, United States Agilent Technologies Full time

    Job SummaryAs a Field Service Engineer at Agilent Technologies, you will play a critical role in ensuring the smooth operation of our customers' laboratories. Your expertise in Chromatography and Mass Spectroscopy instrumentation will enable you to provide top-notch support and solutions to our clients.Key ResponsibilitiesInstall and optimize hardware,...


  • San Francisco, California, United States Oneida Total Integrated Enterprises Full time

    Job SummaryWe are seeking a highly motivated and experienced Senior Field Engineer to join our team at Oneida Total Integrated Enterprises. As a Senior Field Engineer, you will be responsible for providing technical support and maintenance services for our clients.Key ResponsibilitiesProvide on-site technical support and maintenance services for our...


  • San Francisco, California, United States IC Resources Full time

    IC Resources is seeking a Senior Field Application Engineer (FAE) to join a leading Semiconductor IP company that focuses on RISC-V technology. This role entails providing technical leadership to customers and aiding in the integration and optimisation of cutting-edge semiconductor solutions. Appreciation for processors (CPU, GPU, NPU) is preferred, and...


  • San Francisco, California, United States Oxford Instruments Full time

    Join Oxford Instruments as a Plasma Technology Field Engineer Our Commitment At Oxford Instruments, we are dedicated to being the premier provider of advanced technological solutions for critical industrial and scientific research sectors. Our workforce is essential to our achievements, and we aim to create an inclusive atmosphere where diversity is...


  • San Francisco, California, United States JT4 LLC Full time

    COMPANY OVERVIEWJT4, LLC is dedicated to providing comprehensive engineering and technical support across various western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, known as J-Tech II. Our mission is to create and sustain realistic, integrated test and training environments, preparing our...


  • San Francisco, California, United States JT4 LLC Full time

    JOB OVERVIEWJT4, LLC is dedicated to providing engineering and technical assistance to various western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, known as J-Tech II. Our mission is to develop and sustain realistic, integrated testing and training environments, preparing our nation's...