Administrative Support Specialist
2 weeks ago
Employment Type: Contract
Work Hours: 40 hours per week
Work Environment: 100% Onsite
Job Duration: 4 Months
Minimum Qualifications:
- Technical Degree or Certificate Program.
- No specific experience required, but preference will be given to candidates with a consistent employment background.
- Manage and redirect incoming phone inquiries to the appropriate personnel.
- Address Consumer Fraud calls, ensuring they are directed to the correct agency or providing necessary complaint documentation.
- Deliver exceptional customer service to visitors, assisting with inquiries and guiding them to the right agency or helping with complaint forms.
- Return calls from voicemail messages promptly.
- Support Assistant Attorneys General (AAGs) and team members with administrative tasks such as typing, copying, and scanning.
- File documents at designated offices and courts.
- Receive and check in deliveries.
- Open and close files for State Counsel AAG & Charities AAG.
- Organize and file closed cases for State Counsel AAG & Charities AAG.
- Sort and distribute mail for the Office of the Attorney General and Medicaid staff.
- Oversee the management of the video room key.
- Assist with the scheduling and sign-out of conference room calendars.
- Log pleadings being served and manage related documentation as needed.
- Receive and organize memos and save them to the appropriate drive folder.
- Assist staff with document management.
- File and interfile archived documents using the designated system.
- Excellent organizational and multitasking skills.
- Strong verbal and written communication abilities, as the role involves interaction with the public.
- Proficient in Microsoft Office and other essential office software.
- Shift Timing: 8:30 AM to 5:00 PM with two 15-minute breaks and a 1-hour lunch.
- Work Schedule: Primarily onsite with limited remote work opportunities.
- Paid parking options available.
- Public Transportation: Accessible via regional transit routes.
- In-person interviews will be conducted.
- Comprehensive training will be provided.
- Outstanding healthcare coverage, including dental and vision, available shortly after joining.
- Weekly payments through ACH (Automated Clearing House).
- Established as prime vendors to state and city agencies for over a decade.
All employees are required to inform Human Resources of their vaccination status. If vaccinated, proof of vaccination must be submitted. Employees will follow the current mask policy based on public health guidance.
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