Client Relations Specialist

2 weeks ago


Walnut Creek, California, United States Banfield Full time
POSITION OVERVIEW


The Client Service Coordinator (CSC) plays a pivotal role in managing the flow of clients and their pets within the veterinary facility. This position is essential in optimizing the efficiency of the veterinary medical team, ensuring effective communication between staff and clients, and coordinating comprehensive care for both clients and their pets.


KEY RESPONSIBILITIES
1. Facilitate the smooth transition of clients and pets through the hospital, ensuring a seamless experience.
2. Enhance the productivity of the veterinary team by managing client interactions effectively.
3. Foster positive communication with clients, creating a welcoming and friendly environment.
4. Encourage client loyalty and referrals through exceptional service.


ESSENTIAL SKILLS
- Strong interpersonal and communication skills.
- Ability to work collaboratively within a team.
- Proficiency in managing multiple tasks efficiently.
- Commitment to providing high-quality client service.



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