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Client Relations Specialist

2 months ago

Walnut Creek, California, United States Banfield Full time
POSITION SUMMARY


The Client Service Coordinator (CSC) plays a pivotal role in managing the flow of clients and their pets within the veterinary practice. This position is essential in enhancing the efficiency of the veterinary medical team by optimizing client and pet interactions.


KEY RESPONSIBILITIES
1. Facilitate effective communication between clients and staff, ensuring a seamless experience for all visitors.
2. Coordinate the care and services provided to clients and their pets, fostering a welcoming and friendly environment.
3. Influence client loyalty by providing exceptional service, encouraging repeat visits and referrals.


WORK ENVIRONMENT
This role requires a positive attitude and the ability to thrive in a fast-paced setting, contributing to a team-oriented atmosphere.