Senior Client Relations Manager

2 weeks ago

Walnut Creek, California, United States Woodard & Curran Full time

Location: Remote / Flexible


Woodard & Curran is a leading national firm specializing in engineering, environmental science, and operational excellence, dedicated to fostering clean water, a secure environment, and thriving communities.

As an employee-owned organization, we are committed to building diverse teams and promoting collaboration within an equitable and inclusive culture. We invite talented individuals from various backgrounds to join us in tackling a wide array of water and environmental challenges. Our focus is on our people, providing opportunities for professional development, ownership, and adaptability. This is how we positively impact our clients, our workforce, and the planet.

Who are we seeking?
If you are enthusiastic about teamwork and making a meaningful impact for clients, we want to hear from you Our unique approach lies in how we develop and implement solutions—leveraging innovation and expertise from across our organization to create tailored solutions that meet our clients' specific requirements.

The key to our success is our Client Relations Managers:

The individual selected for this pivotal role will possess a genuine curiosity about client needs, be self-driven to cultivate internal relationships, and be passionate about facilitating client success.

This role involves:

  • Developing and guiding client strategies
  • Formulating and executing plans to enhance the number and effectiveness of our solutions
  • Driving growth that aligns with our mission to provide a rewarding and secure workplace with expanding opportunities for our team members.

What will you be doing at Woodard & Curran?
Your ability to foster growth and success within the firm is directly linked to the technical expertise we cultivate internally and the external partnerships we establish.

The Client Relations Manager will be responsible for ensuring their team's technical proficiency remains at the forefront of client and business relationships, effectively marketing our innovative project solutions.

This position is highly visible both internally and externally, requiring collaboration with large and complex client organizations to address their unmet needs through a strategic approach to problem-solving and a commitment to generating innovative ideas.

Join a team focused on expanding our municipal engineering water services practice. Annual sales targets typically range from $5M to $8M.

Key Responsibilities:

  • Grow client accounts to promote the full range of services offered by Woodard & Curran.
  • Provide expert consultation to clients and project teams.
  • Prepare comprehensive proposals, presentations, and budget estimates.
  • Negotiate service delivery terms.
  • Maintain account relationships to foster revenue growth.
  • Collaborate with our Marketing team to develop service offerings and positioning materials.
  • Participate in sales meetings and ensure timely invoicing and collection of overdue accounts.
  • Be externally focused, facilitating connections for senior and technical staff.
  • Identify opportunities early to allow teams to prepare for work.
  • Attend conferences and workshops to strengthen existing relationships and establish new client connections.
  • Demonstrate a desire to serve and lead in a dynamic team environment.
  • Mentor and develop junior members of the account management team.

What you need to succeed:

  • A minimum of 10 years of relevant experience or an equivalent combination of education and experience in market execution and management.
  • A bachelor's degree in environmental or civil engineering or a related field from an accredited institution is preferred.
  • Proven experience in selling to various executive and operational functions within public sector clients, including engineering, environmental health & safety, sustainability, operations, and procurement.
  • Ability to identify, lead, and engage in business development and proposal efforts.
  • A strong desire to grow an organization and the capability to inspire others.
  • Understanding of the business development cycle related to consulting, including opportunity identification, proposal development, and presentation.
  • Excellent communication skills.
  • Willingness to travel within California to client and company facilities up to 50% of the time.
  • Open to remote work arrangements.

Compensation:
The anticipated salary range for this position is $160,000 - $230,000 annually, with final compensation based on experience and geographic considerations.

Benefits & Wellbeing:

  • 401(k) retirement savings plan with company matching contributions.
  • Generous vacation and paid sick leave policies.
  • Paid parental leave for child bonding.
  • Comprehensive health insurance options, including medical, dental, and vision plans.
  • Tuition assistance for eligible employees.

Woodard & Curran is an equal opportunity employer, encouraging individuals from diverse backgrounds to apply. We believe that diverse teams working together in an inclusive environment are essential for achieving our vision of clean water, a safe environment, and healthy communities.

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