IT Systems Support Specialist
3 days ago
A2Zxperts is seeking a skilled IT Systems Support Specialist to join our team in providing top-notch technical support to our clients.
Job Title: IT Systems Support Specialist
Job Type: Contract
Location: Remote (onsite opportunities available)
Job Description:
We are looking for an individual with advanced system support skills to provide effective support for enterprise client/server desktop computer systems, network systems, and business applications. The ideal candidate will have a strong understanding of:
- Microsoft Operating Systems, including Windows 10 and Windows 11
- Microsoft 365 products
- Imaging software and automated imaging processes
- Principles and practices of customer service
- Principles and practices of troubleshooting computer system hardware and software problems
Responsibilities:
- Provide technical support for desktop computer systems, network systems, and business applications
- Troubleshoot and resolve computer system hardware and software problems
- Implement and maintain imaging software and automated imaging processes
- Provide excellent customer service and support
Requirements:
- Strong understanding of Microsoft Operating Systems and Microsoft 365 products
- Experience with imaging software and automated imaging processes
- Excellent customer service and communication skills
- Ability to troubleshoot and resolve complex technical issues
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