IT Systems Support Specialist

3 days ago


Rancho Cordova, California, United States A2Zxperts Full time

A2Zxperts is seeking a skilled IT Systems Support Specialist to join our team in providing top-notch technical support to our clients.

Job Title: IT Systems Support Specialist

Job Type: Contract

Location: Remote (onsite opportunities available)

Job Description:

We are looking for an individual with advanced system support skills to provide effective support for enterprise client/server desktop computer systems, network systems, and business applications. The ideal candidate will have a strong understanding of:

  • Microsoft Operating Systems, including Windows 10 and Windows 11
  • Microsoft 365 products
  • Imaging software and automated imaging processes
  • Principles and practices of customer service
  • Principles and practices of troubleshooting computer system hardware and software problems

Responsibilities:

  • Provide technical support for desktop computer systems, network systems, and business applications
  • Troubleshoot and resolve computer system hardware and software problems
  • Implement and maintain imaging software and automated imaging processes
  • Provide excellent customer service and support

Requirements:

  • Strong understanding of Microsoft Operating Systems and Microsoft 365 products
  • Experience with imaging software and automated imaging processes
  • Excellent customer service and communication skills
  • Ability to troubleshoot and resolve complex technical issues


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