Medical Office Coordinator
20 hours ago
We are seeking a highly organized and customer-focused Multi-Duty Receptionist to join our team at Summit Medical Group. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.
Responsibilities- Provide prompt, courteous, and helpful service to patients and visitors, ensuring a positive experience in our office.
- Verify and update patient information, perform registration functions, and collect copays and balances due, as necessary.
- Assist patients with ambulatory difficulties or other needs, demonstrating a customer service-oriented approach.
- Maintain accurate and up-to-date computerized scheduling and follow office scheduling policies.
- Handle phone calls and correspondence, including appointment confirmations, referral calls, and pre-certifications.
- File charts and coordinate lab work, as requested, ensuring efficient and accurate processing.
- Sort and deliver mail, medical records, and other correspondence, maintaining a neat and organized workspace.
- Attend meetings and participate in site-level Quality Improvement Activities, contributing to the success of our team.
- Maintain confidentiality and adhere to corporate compliance policies, upholding the highest standards of professionalism.
- High School Diploma or equivalent required.
- Prefer one year of experience in a medical office setting.
Summit Medical Group is East Tennessee's largest primary care organization, providing healthcare services to over 370,000 patients annually. We are committed to the health of our community and our employees, offering a discounted monthly insurance premium for active participation in our employee Wellness Program.
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