Medical Office Coordinator

6 days ago


Knoxville, Tennessee, United States University Physicians Association Full time
Job Summary

University Physicians Association is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities
  • Front Office Operations: Greet patients in a friendly and timely manner, ensuring a positive first impression of our practice.
  • Registration and Scheduling: Verify patient demographic and insurance information, collect co-pays, and schedule appointments with our physicians.
  • Communication and Customer Service: Answer patient inquiries regarding registration information, billing, and medical care, providing clear and concise information in a professional and courteous manner.
  • Administrative Support: Maintain accurate and up-to-date patient records, scan documents into our electronic health record system, and perform other administrative tasks as assigned.
Requirements
  • Attention to Detail: Ability to accurately and efficiently process patient information and maintain accurate records.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with patients, physicians, and other staff members.
  • Organizational Skills: Ability to prioritize tasks, manage multiple responsibilities, and maintain a high level of productivity in a fast-paced environment.
  • Teamwork: Collaborative and supportive team player, with a positive attitude and a commitment to providing exceptional patient care.


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