Medical Office Assistant
2 weeks ago
As a Patient Services Coordinator at Covenant Health, you will play a vital role in ensuring smooth operations within our healthcare facilities. This full-time position requires you to provide administrative support related to patient services, welcoming and assisting patients and visitors upon their arrival.
About Covenant Health:
Covenant Health is a prominent healthcare organization, employing over 300 skilled physicians and providers across various specialties in East Tennessee. Our commitment to quality care spans numerous fields, including cardiology, neurology, and primary care, among others.
Key Responsibilities:
1. Uphold established policies and procedures to maintain quality assurance and safety standards.
2. Schedule patient appointments with appropriate providers, ensuring all necessary demographic and medical information is collected.
3. Complete the patient registration process, verifying insurance coverage and preparing necessary documentation.
4. Demonstrate knowledge of insurance procedures and provider participation plans.
5. Assist in maintaining medical records and filing as required.
6. Engage in professional development through educational programs and workshops.
7. Collaborate effectively with patients, physicians, and the healthcare team to enhance patient care.
Qualifications:
Education:
While no specific educational background is mandated, candidates with a high school diploma or GED are preferred.
Experience:
A minimum of one year in a customer service or medical office environment is preferred, along with strong communication skills.
Licensure:
No specific licensure is required for this position.
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