Technology Support Specialist
2 weeks ago
THIS IS NOT A REMOTE POSITION
We are seeking a highly qualified IT Specialist to oversee and enhance our technology framework.
The main objective of this position is to ensure the seamless integration and effective functioning of AI solutions and Apple operating systems as we shift from traditional PCs and Microsoft applications to Apple technology.
Key Responsibilities:
- Deliver technical assistance and resolve IT challenges during the transition to Apple systems.
- Oversee and sustain network architecture, including servers/cloud, workstations, and peripherals.
- Implement and manage AI initiatives to boost operational efficiency and productivity.
- Guarantee the correct setup, updates, and security of all Apple devices (MacBooks, iPads, iPhones).
- Perform routine backups and ensure the integrity and security of data.
- Collaborate with external vendors and service providers to address intricate IT problems.
- Educate staff on the proficient use of IT systems and software.
Qualifications:
- Demonstrated experience as an IT Specialist, ideally in a legal or professional services setting.
- Expertise in Apple operating systems (macOS, iOS) and AI technologies.
- Comprehensive understanding of networking principles and protocols.
- Strong analytical skills and the capacity to work autonomously.
- Exceptional communication and interpersonal abilities.
- Relevant certifications such as CompTIA A+ and Apple Certified Support Professional are advantageous.
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