Information Technology Specialist

2 weeks ago


Little Rock, Arkansas, United States Apex Staffing Full time

THIS IS NOT A REMOTE POSITION

Apex Staffing is seeking a dedicated IT Specialist to oversee and enhance our technological framework. This role is crucial as we shift our operations towards Apple products and AI technologies.

The IT Specialist will primarily focus on ensuring seamless integration and optimal performance of Apple operating systems while phasing out traditional PC environments.


Key Responsibilities:

  • Deliver technical assistance and resolve IT challenges during the transition to Apple systems.
  • Administer and support network infrastructure, including servers, workstations, and associated devices.
  • Develop and implement AI-driven solutions to improve operational efficiency.
  • Guarantee the correct setup, regular updates, and security of all Apple devices (MacBooks, iPads, iPhones).
  • Perform routine backups and maintain data integrity through robust security practices.
  • Collaborate with external partners to troubleshoot and resolve intricate IT problems.
  • Educate staff on the proficient use of IT resources and software applications.

Qualifications:

  • Demonstrated experience as an IT Specialist, ideally in a legal or professional services context.
  • Expertise in Apple operating systems (macOS, iOS) and familiarity with AI technologies.
  • Comprehensive knowledge of networking principles and protocols.
  • Strong analytical skills and the capacity to work autonomously.
  • Exceptional communication and interpersonal abilities.
  • Relevant certifications such as CompTIA A+ and Apple Certified Support Professional are advantageous.


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