IT Support Specialist

1 week ago


Little Rock, Arkansas, United States TEKsystems Full time

Job Summary:

We are seeking a skilled IT Support Specialist to join our team at TEKsystems. As a Technical Support Professional, you will be responsible for providing technical assistance to clients via various communication channels.

Key Responsibilities:

  • Provide technical support to clients via chat, phone, or other messaging systems
  • Assist clients with technical issues related to Windows Operating Systems
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track technical issues and resolutions

Requirements:

  • 3+ years of experience in technical support or a related field
  • Proficiency in Windows Operating Systems
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Benefits:

  • Medical, dental, and vision insurance
  • Critical Illness, Accident, and Hospital insurance
  • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability insurance
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. We are an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.



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