Senior Product Support Specialist

2 weeks ago


Little Rock, Arkansas, United States FIS - Fidelity Information Services Full time
Role Overview

As a Senior Product Support Specialist, you will be responsible for addressing customer inquiries and resolving various support challenges. Your expertise will be crucial in the following areas:

  • Financial Transactions: Assisting clients with their financial operations and ensuring smooth processing.
  • Operational Controls: Monitoring and managing operational procedures to maintain efficiency.
  • Compliance: Ensuring adherence to regulatory standards and internal policies.
  • Statements and Notices: Providing clear and accurate information regarding customer accounts.

Your role will involve delivering expert, in-depth product support, which includes:

  • Recreating client issues to understand and resolve them effectively.
  • Collaborating with various teams, including Support, Product Development, and Technology, to enhance customer satisfaction.
  • Utilizing your skills to improve overall service delivery and operational performance.

Join us at FIS - Fidelity Information Services and contribute to our commitment to exceptional customer service.



  • Little Rock, Arkansas, United States Jobs for Humanity Full time

    Company Overview Jobs for Humanity is partnering with FIS Global to create an inclusive and equitable employment landscape. We are dedicated to supporting individuals from diverse backgrounds. Company Name: FIS Global Position Overview Employment Type: Full-time Experience Level: Experienced (relevant combination of work and education) Desired Education:...


  • Little Rock, Arkansas, United States Jobs for Humanity Full time

    Company Overview Jobs for Humanity partners with FIS Global to foster an inclusive and equitable employment landscape. We are dedicated to supporting individuals from diverse backgrounds. Company Name: FIS Global Position Overview Employment Type: Full-time Experience Level: Experienced (a relevant combination of work and education) Desired Education:...


  • Little Rock, Arkansas, United States Arrow Senior Living Full time

    Position Overview:At Arrow Senior Living, we are seeking a dedicated individual to join our team as a Sales Coordinator. This role is essential in fostering connections with potential residents and their families during a significant transition in their lives. Key Responsibilities:Empathetic Engagement: Cultivate genuine relationships by understanding the...


  • Little Rock, Arkansas, United States 3M Full time

    Position Overview: As a General Helper at 3M, you will play a crucial role in the manufacturing process by providing essential support to the production team.Key Responsibilities:Assist in the assembly line operations to ensure smooth workflow.Maintain a clean and organized workspace to promote safety and efficiency.Operate various machinery and equipment as...


  • Little Rock, Arkansas, United States 3M Full time

    Position Overview: As a General Helper at 3M, you will play a crucial role in supporting our production processes.Key Responsibilities:Assist in the assembly line operations to ensure smooth workflow.Maintain a clean and organized workspace to promote safety and efficiency.Operate various machinery and equipment as required.Adhere to all safety protocols and...


  • Little Rock, Arkansas, United States 3M Full time

    Position Overview: As a General Helper at 3M, you will play a crucial role in the manufacturing process by providing essential support to the production team.Key Responsibilities:Assist in the assembly line operations to ensure smooth production flow.Maintain a clean and organized workspace to promote safety and efficiency.Operate various machinery and...


  • Little Rock, Arkansas, United States 3M Full time

    Position Overview: As a General Helper at 3M, you will play a crucial role in our production operations.Key Responsibilities:Assist in the assembly line processes to ensure efficient production flow.Maintain a clean and organized workspace to promote safety and efficiency.Operate various machinery and equipment as required for production tasks.Adhere to all...


  • Little Rock, Arkansas, United States 3M Full time

    Position Overview: At 3M, the role of a General Helper involves crucial support in the manufacturing process.Key Responsibilities:Assist in the assembly line operations to ensure smooth production flow.Maintain a clean and organized workspace to promote safety and efficiency.Operate various machinery and equipment as required for production tasks.Adhere to...


  • Little Rock, Arkansas, United States 3M Full time

    Position Overview: At 3M, we are seeking a dedicated General Helper to contribute to our production operations. In this role, you will play a vital part in ensuring smooth assembly line processes.Key Responsibilities:Assist in the assembly line production activities.Maintain a clean and organized workspace to promote efficiency.Operate various machinery and...


  • Little Rock, Arkansas, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full time

    Job Title: Product Specialist SalesJob Summary:DAIKIN COMFORT TECHNOLOGIES DIST INC is seeking a highly skilled Product Specialist Sales to join our team. As a Product Specialist Sales, you will be responsible for coordinating engagement and accomplishment of division sales objectives with COD & Distributor Channel Partners.Key Responsibilities:Act as...


  • Little Rock, Arkansas, United States Future State Careers Full time

    Position Overview:Future State Careers is on the lookout for a Senior Infrastructure Specialist to join our dynamic team.Key Responsibilities:Efficiently address client inquiries, ensuring that solutions are sustainable by tackling underlying issues.Keep client documentation precise and up-to-date.Work closely with senior engineers to provide support to...


  • Little Rock, Arkansas, United States Future State Careers Full time

    Position OverviewWe are currently seeking a Senior Infrastructure Specialist to join our team at Future State Careers. This role is crucial for ensuring the seamless operation of our clients' systems and infrastructure.Key Responsibilities:Efficiently address client inquiries and issues, implementing long-lasting solutions by identifying underlying...


  • Little Rock, Arkansas, United States Domino's Pizza LLC Full time

    Position: Client Support SpecialistOverview:We are seeking enthusiastic Client Support Specialists who possess strong interpersonal skills and a proactive attitude. This role is essential in ensuring customer satisfaction and maintaining a positive experience for our clients.Key Responsibilities:1. Welcome and assist customers with inquiries in a friendly...


  • Little Rock, Arkansas, United States Priority Wire & Cable Full time

    Position OverviewThe Senior Accounting Specialist will be responsible for conducting thorough inventory test counts at various warehouse locations. This role is crucial in ensuring the accuracy of our inventory records and supporting our operational efficiency.Key ResponsibilitiesMaintain an organized database of all leasing agreements.Assist in preparing...


  • Little Rock, Arkansas, United States SitusAMC Full time

    About the RoleSitusAMC is a leading provider of innovative solutions for the real estate industry, and we're seeking a highly skilled Senior Technical Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for driving the technical implementation of our software, ensuring seamless client adoption, and...


  • Little Rock, Arkansas, United States Priority Wire & Cable Full time

    Position OverviewThe Senior Accounting Specialist plays a crucial role in ensuring the accuracy and integrity of financial records. This position involves a variety of responsibilities that support the overall financial health of the organization.Key ResponsibilitiesInventory Management: Conduct thorough inventory test counts at warehouse facilities to...


  • Little Rock, Arkansas, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full time

    Job DescriptionJob Summary:We are seeking a highly skilled Product Specialist Sales Representative to join our team at DAIKIN COMFORT TECHNOLOGIES DIST INC. As a key member of our sales team, you will be responsible for coordinating engagement and accomplishment of division sales objectives with our channel partners.Key Responsibilities:Act as Division...


  • Little Rock, Arkansas, United States Crumbl Cookies Full time

    Join Our Team as a Cookie Production Specialist!We are on the lookout for enthusiastic cookie aficionados to become part of our vibrant team at Crumbl Cookies. The role of Cookie Production Specialist encompasses a variety of responsibilities, including but not limited to:Delivering exceptional customer servicePreparing doughShaping and portioning...


  • Little Rock, Arkansas, United States Apex Staffing Full time

    THIS IS NOT A REMOTE POSITION We are seeking a highly qualified IT Specialist to oversee and enhance our technology framework. The main objective of this position is to ensure the seamless integration and effective functioning of AI solutions and Apple operating systems as we shift from traditional PCs and Microsoft applications to Apple technology.Key...


  • Little Rock, Arkansas, United States FRITO LAY Full time

    Job Overview:The Retail Product Specialist position involves showcasing Frito-Lay's extensive range of snacks, including popular brands such as Lays, Doritos, Cheetos, Tostitos, and Fritos, in various retail environments, including supermarkets and large grocery chains. Key Responsibilities:As a Retail Product Specialist, you will utilize your personal...