Patient Care Coordinator I

2 weeks ago


Gretna, Louisiana, United States Priority Health Care Full time
Job Overview

POSITION SUMMARY

The Patient Services Specialist I will serve as the primary contact for patients, working under the guidance of the Senior Staff Accountant/PSS Supervisor. This role is essential in providing comprehensive patient support, which includes scheduling appointments, processing payments, and maintaining accurate records.

KEY RESPONSIBILITIES

  • Welcome patients and visitors with professionalism and respect.
  • Manage appointment scheduling and conduct reminder calls.
  • Answer incoming calls efficiently, adhering to established protocols for call transfers.
  • Ensure accurate patient registration, verifying all information is correct.
  • Confirm insurance coverage during registration and obtain necessary signatures.
  • Collect co-pays, co-insurance, and deductibles, issuing receipts and balancing daily transactions.
  • Facilitate referrals and clarify benefits coordination for each case.
  • Verify patient eligibility and insurance benefits through online systems or direct communication with insurance providers.
  • Assist patients in completing necessary forms and documentation.
  • Monitor patient wait times and keep them informed of any delays.
  • Guide patients and visitors to the appropriate areas within the facility.
  • Utilize the electronic medical record (EMR) system for communication and documentation.
  • Maintain effective relationships with coworkers and external partners to enhance workflow.
  • Adhere to HIPAA regulations and maintain patient confidentiality.
  • Stay updated on industry regulations and best practices.
  • Perform additional related duties as assigned.

ADDITIONAL RESPONSIBILITIES

  • Exhibit a positive and cooperative attitude.
  • Support teamwork by assisting colleagues as needed.
  • Respond to inquiries with professionalism and tact.
  • Engage in special projects and participate in relevant meetings.

EDUCATION & EXPERIENCE

  • High school diploma or GED required; vocational training in healthcare is advantageous.
  • Familiarity with insurance benefits and billing processes preferred.

QUALIFICATIONS

  • Understanding of medical terminology and billing practices.
  • Experience with practice management software is beneficial.
  • Proficient in Microsoft Office, particularly Excel.

WORK ENVIRONMENT

  • This position operates within a healthcare setting, requiring frequent standing and walking.
  • Reasonable accommodations will be made for individuals with disabilities.

COMPETENCIES

  • Strong ethics and adherence to company values.
  • Effective communication and organizational skills.
  • Ability to manage multiple tasks efficiently.

ACKNOWLEDGEMENT

Priority Health Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected status.



  • Gretna, Louisiana, United States Priority Health Care Full time

    Job OverviewPOSITION SUMMARYThe Patient Services Specialist I plays a crucial role in the healthcare setting by serving as the primary contact for patients. This position is responsible for a variety of essential tasks aimed at enhancing patient experience and ensuring smooth operations within the practice.KEY RESPONSIBILITIESWelcome patients and visitors...

  • Social Worker

    1 week ago


    Gretna, Louisiana, United States Ochsner Clinic Foundation Full time

    About the RoleWe are seeking a highly skilled and compassionate Social Worker to join our team at Ochsner Clinic Foundation. As a Social Worker, you will play a vital role in providing patient-centered care and support to our patients and their families.Key ResponsibilitiesConduct thorough bio-psychosocial assessments to identify patient needs and develop...


  • Gretna, Louisiana, United States United Medical Rehabilitation Hospital Full time

    Job SummaryUnited Medical Rehabilitation Hospital is seeking a skilled Certified Nursing Assistant to join our team. As a key member of our nursing staff, you will provide high-quality patient care and support to our patients and families.Key ResponsibilitiesProvide direct and indirect patient care services, including morning and evening care, to meet the...


  • Gretna, Louisiana, United States Priority Health Care Full time

    Job OverviewPOSITION SUMMARY:The primary responsibility of this role is to evaluate the requirements of clients diagnosed with HIV/AIDS and to facilitate access to essential health care, psychosocial support, and additional services aimed at enhancing the overall well-being of these individuals.KEY RESPONSIBILITIES:Develops, oversees, and assesses a tailored...


  • Gretna, Louisiana, United States Priority Health Care Full time

    Position OverviewROLE SUMMARY:The Outreach Specialist is responsible for providing support, testing, and referral services aimed at integrating individuals affected by HIV/AIDS into ongoing care. This role emphasizes the re-engagement of individuals living with HIV or AIDS who have previously disengaged from care, by offering education on the significance of...


  • Gretna, Louisiana, United States Priority Health Care Full time

    Position OverviewROLE SUMMARY:The Outreach Specialist plays a crucial role in providing support, education, and resources to individuals affected by HIV/AIDS. This position is dedicated to facilitating access to care for those living with HIV/AIDS and re-engaging individuals who have previously disengaged from treatment.KEY RESPONSIBILITIES:Deliver pre/post...


  • Gretna, Louisiana, United States Priority Healthcare Corporation Defunct Full time

    Position Overview:The Outreach Specialist I plays a vital role in providing essential support and services to individuals affected by HIV/AIDS. This position is focused on re-engaging individuals who have previously disengaged from care, ensuring they receive the necessary counseling and testing services.Key Responsibilities:Deliver counseling, testing, and...


  • Gretna, Louisiana, United States Priority Health Care Full time

    Job OverviewPOSITION SUMMARY:The Outreach Specialist plays a crucial role in connecting individuals affected by HIV/AIDS to essential care services. This position emphasizes the importance of re-engaging individuals who have previously disengaged from care, providing them with vital education on the significance of ongoing HIV treatment and support.KEY...

  • MRI Technologist

    1 day ago


    Gretna, Louisiana, United States Ochsner Health Full time

    Job SummaryOchsner Health is seeking a highly skilled MRI Technologist to join our team. As a key member of our diagnostic imaging department, you will be responsible for maintaining safety in the MRI environment while assessing patients and safely performing routine MRI procedures in accordance with prescribed safety procedures and protocols.Key...

  • MRI Technologist

    2 days ago


    Gretna, Louisiana, United States Ochsner Health Full time

    About the RoleOchsner Health is seeking a highly skilled MRI Technologist to join our team. As a key member of our diagnostic imaging department, you will be responsible for maintaining a safe and efficient MRI environment, assessing patients, and performing routine MRI procedures in accordance with prescribed safety protocols.Key ResponsibilitiesVerify...


  • Gretna, Louisiana, United States Priority Healthcare Corporation Defunct Full time

    POSITION SUMMARY:The Outreach Specialist is responsible for providing essential counseling, testing, and referral services aimed at integrating individuals with HIV/AIDS into ongoing care. This role also emphasizes the re-engagement of individuals living with HIV or AIDS who have previously disengaged from care, by educating them on the significance of...


  • Gretna, Louisiana, United States Priority Healthcare Corporation Defunct Full time

    POSITION SUMMARY:The Outreach Specialist plays a crucial role in connecting individuals affected by HIV/AIDS to essential healthcare services. This position is dedicated to providing support, education, and resources to enhance the continuum of care for those living with HIV/AIDS, particularly focusing on re-engaging individuals who have previously...


  • Gretna, Louisiana, United States Jobot Full time

    Correctional Facility | Excellent Benefits | Monday to Friday | Daytime HoursThis position is hosted by Jobot.About Us:We are a healthcare organization based in Atlanta, Georgia, with a workforce of around 500 employees and an annual revenue of approximately $20 million. Our focus is on delivering high-quality, cost-efficient medical services within a...


  • Gretna, Louisiana, United States SabalCare Full time

    Position Overview:SabalCare is in search of a traveling Respiratory Care Specialist to join our team. This role is designed for professionals who are ready to take on new challenges in diverse healthcare settings.Job Details:Specialty: Respiratory TherapyDiscipline: Allied Health ProfessionalEmployment Type: TravelWork Schedule: 12-hour shifts, daysKey...


  • Gretna, Louisiana, United States LHC Group Full time

    Position Overview We are seeking a Hospice Aide / CNA to join our dedicated team. At Heart of Hospice, part of LHC Group, we foster a culture centered on compassion, inclusivity, and trust, cherishing the meaningful relationships we build with patients, their families, and the communities we serve. This is a place where you can cultivate your career in a...


  • Gretna, Louisiana, United States LHC Group Full time

    OverviewWe are seeking an Advanced Practice Nurse specializing in Palliative Care.At Palliative Care at Heart, part of LHC Group, we foster a culture centered around compassion, inclusion, and trust, creating meaningful connections for our patients, their families, our team, and the communities we serve. Our mission is to provide holistic support to those in...


  • Gretna, Louisiana, United States LHC Group Full time

    OverviewWe are seeking an Advanced Practice Nurse specializing in Palliative Care.At Palliative Care at Heart, part of LHC Group, we cultivate a culture of compassion, inclusivity, and trust, fostering meaningful connections with patients, their families, and the communities we serve. Our mission centers on providing holistic support to individuals in...


  • Gretna, Louisiana, United States LHC Group Full time

    OverviewWe are seeking an Advanced Practice Nurse specializing in Palliative Care.At Palliative Care at Heart, a division of LHC Group, we foster a nurturing environment characterized by compassion, inclusion, and trust, cherishing the meaningful relationships we build with patients, their families, our colleagues, and the communities we serve. Our mission...


  • Gretna, Louisiana, United States LHC Group Full time

    Position OverviewWe are seeking an Advanced Practice Nurse specializing in Palliative Care.At Palliative Care at Heart, part of LHC Group, we foster a nurturing environment characterized by compassion, inclusivity, and trust, emphasizing meaningful connections with patients, their families, colleagues, and the communities we serve. Our mission is centered...


  • Gretna, Louisiana, United States Jobot Full time

    Correctional Facility | Excellent Benefits | Monday to Friday | Daytime HoursThis position is hosted by Jobot.About Us:We are a well-established healthcare organization located in Atlanta, Georgia, with a workforce of around 500 employees and an annual revenue of approximately $20 million. Our focus is on delivering high-quality, cost-effective medical...