HIV Outreach Coordinator

POSITION SUMMARY:

The Outreach Specialist is responsible for providing essential counseling, testing, and referral services aimed at integrating individuals with HIV/AIDS into ongoing care. This role also emphasizes the re-engagement of individuals living with HIV or AIDS who have previously disengaged from care, by educating them on the significance of continuous HIV treatment and support.

KEY RESPONSIBILITIES:

• Conduct HIV pre/post counseling and testing services, including STI screenings.
• Facilitate referrals to Treatment Adherence and Partner services for newly diagnosed or returning individuals.
• Collaborate with team members to plan and participate in community outreach events.
• Identify and establish HIV testing and condom distribution locations.
• Regularly inventory and monitor outreach and testing supplies.
• Deliver outreach services, focusing on case finding and client recruitment.
• Maintain up-to-date knowledge of community service providers to identify individuals who are HIV positive but not currently receiving care.
• Participate in multidisciplinary team meetings and community gatherings.
• Foster relationships with social workers in local hospitals and clinics.
• Access and follow up on referrals to community resources as needed.
• Work closely with clients to promote adherence through education and collaboration with the medical team.
• Ensure accurate completion and timely submission of required paperwork.
• Input patient information into Evaluation Web and ensure timely reporting to relevant health authorities.
• Assist clients in accessing services and accompany them to appointments when necessary.
• Engage in ongoing training as required.
• Develop and maintain networks related to HIV and PrEP within the community.
• Participate in outreach activities at events where priority populations gather.

ADDITIONAL RESPONSIBILITIES:

• Adhere to office protocols, including attendance and communication standards.
• Maintain a valid driver's license and reliable transportation for community travel.
• Follow the established dress code and maintain a professional appearance.
• Complete required annual training and education.
• Uphold client confidentiality and treat all individuals with respect and dignity.
• Wear identification while on duty and communicate effectively with all staff members.
• Represent the organization in a positive and professional manner.
• Comply with all organizational policies regarding ethical practices.
• Exemplify and promote excellent customer service.

SKILLS AND QUALIFICATIONS:

• In-depth knowledge of HIV treatment and care protocols.
• Ability to adapt to organizational changes and demonstrate creativity.
• Engagement in professional development activities to enhance skills.
• Strong organizational skills with attention to detail.
• Flexibility in work hours and willingness to attend client appointments as needed.
• Proficient in maintaining confidentiality and building rapport with clients.
• Effective interviewing and assessment skills across diverse populations.
• Self-motivated with strong problem-solving capabilities.
• Professional interaction with clients, providers, and colleagues.

EDUCATION AND EXPERIENCE:

• High school diploma with at least one year of experience in a public-facing role.
• Minimum of one year of direct experience in HIV services or outreach.

LANGUAGE AND COMMUNICATION:

• Fluency in reading, writing, and speaking English.

WORK ENVIRONMENT:

• Work may involve moderate noise levels and various physical activities.
• Reasonable accommodations will be made for individuals with disabilities.

PHYSICAL DEMANDS:

• Position may require sitting, standing, walking, and lifting up to 15 lbs.
• Travel within the community may be necessary during business hours.

Priority Health Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected status.