HIV Outreach Coordinator

ROLE SUMMARY:

The Outreach Specialist plays a crucial role in providing support, education, and resources to individuals affected by HIV/AIDS. This position is dedicated to facilitating access to care for those living with HIV/AIDS and re-engaging individuals who have previously disengaged from treatment.

KEY RESPONSIBILITIES:

• Deliver pre/post counseling and testing services for HIV, along with STI screenings.
• Connect newly diagnosed or returning clients to Treatment Adherence and Partner services.
• Collaborate with team members to organize and participate in community outreach events.
• Identify and establish HIV testing and condom distribution locations.
• Regularly assess and manage testing and outreach supplies.
• Conduct outreach initiatives, including case finding and client recruitment.
• Maintain active knowledge of community service providers to locate individuals who are HIV positive but not currently receiving care.
• Participate in multidisciplinary team meetings and community discussions.
• Build and sustain relationships with local hospital and clinic social workers.
• Follow up on referrals to community resources as needed.
• Support clients in adhering to treatment through education and collaboration with healthcare teams.
• Ensure accurate completion and timely submission of necessary documentation.
• Input patient data into Evaluation Web and ensure compliance with reporting requirements.
• Assist clients in accessing services and accompany them to appointments when necessary.
• Engage in the search for and development of new outreach and testing sites.
• Attend required training sessions, both on-site and off-site.
• Work collaboratively with the community to foster and maintain networks related to HIV and PrEP.
• Participate in outreach activities at events where priority populations gather.

ADDITIONAL DUTIES:

• Adhere to office protocols, including attendance and communication standards.
• Possess a valid driver's license and reliable transportation for community travel.
• Maintain a professional appearance in accordance with the organization's dress code.
• Complete annual training and educational requirements.
• Ensure respectful and dignified treatment of clients and their families while maintaining confidentiality.
• Wear identification while on duty.
• Communicate effectively and maintain positive relationships with colleagues.
• Represent the organization in a professional manner.
• Comply with all ethical business practices and organizational policies.
• Exemplify and promote excellent customer service.

SKILLS AND QUALIFICATIONS:

• In-depth knowledge of HIV treatment and care protocols.
• Ability to adapt to organizational changes and demonstrate creativity.
• Commitment to ongoing professional development and learning.
• Strong organizational skills with attention to detail.
• Flexibility to work varied hours and attend client appointments as needed.
• Ability to maintain confidentiality in accordance with program guidelines.
• Proficient in building rapport with clients from diverse backgrounds.
• Strong interviewing and assessment capabilities.
• Self-motivated with effective problem-solving skills.
• Professional interaction with clients, providers, and colleagues.

EDUCATION AND EXPERIENCE:

• High school diploma with at least one year of experience in a public-facing role.
• Minimum of one year of direct experience in HIV services or outreach.

LANGUAGE AND COMMUNICATION:

• Fluency in reading, writing, and speaking English.

WORK ENVIRONMENT:

• This role may involve moderate noise levels and a variety of physical activities, including sitting, standing, and walking.
• Accommodations will be made for individuals with disabilities to perform essential job functions.
• Evening and weekend work may be required based on outreach activities.

Priority Health Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, citizenship status, religion, age, gender identification, pregnancy, marital or familial status, gender or sexual orientation, veteran, or military status, physical or mental disability, genetic information, or on the basis of any other status protected by law, and in compliance with applicable federal, state and local laws.