HIV Outreach Coordinator

POSITION SUMMARY:

The Outreach Specialist plays a crucial role in connecting individuals affected by HIV/AIDS to essential care services. This position emphasizes the importance of re-engaging individuals who have previously disengaged from care, providing them with vital education on the significance of ongoing HIV treatment and support.

KEY RESPONSIBILITIES:

• Conduct HIV pre/post counseling and testing, along with STI screenings.
• Facilitate referrals to Treatment Adherence and Partner services for newly diagnosed or returning clients.
• Collaborate with team members to plan and engage in community outreach events.
• Identify and establish HIV testing and condom distribution locations.
• Monitor and manage outreach and testing supplies on a weekly basis.
• Implement outreach strategies to locate and recruit clients.
• Maintain a strong network with local service providers to reach individuals who are HIV positive but not currently receiving care.
• Participate in multidisciplinary team meetings and community discussions.
• Foster relationships with social workers in local hospitals and clinics.
• Ensure appropriate follow-up on referrals to community resources.
• Support clients in adhering to treatment through education and collaboration with healthcare teams.
• Accurately complete necessary documentation and submit reports in a timely manner.
• Assist clients in accessing services and accompany them to appointments when required.
• Perform additional duties as assigned by the supervisor.
• Explore and develop new outreach and testing locations.
• Attend required training sessions both on-site and off-site.
• Engage with the community to build and sustain networks related to HIV and PrEP.
• Participate in outreach initiatives at events such as Pride and other community gatherings.

ADDITIONAL RESPONSIBILITIES:

• Follow office protocols, including attendance and communication standards.
• Possess a valid driver's license and reliable transportation for community travel.
• Adhere to the organization's dress code and maintain a professional appearance.
• Complete annual training requirements.
• Treat clients and their families with respect, ensuring confidentiality at all times.
• Wear identification while on duty.
• Communicate effectively and maintain positive relationships with colleagues.
• Represent the organization in a professional manner.
• Comply with all ethical business practices and organizational policies.
• Exemplify customer service excellence in all interactions.

SKILLS AND QUALIFICATIONS:

• In-depth knowledge of HIV treatment and care.
• Ability to adapt to organizational changes and demonstrate creativity.
• Engage in continuous professional development and learning.
• Strong organizational skills with attention to detail.
• Flexibility to work varied hours and attend client appointments as needed.
• Commitment to confidentiality and ethical standards.
• Proficient in building rapport with diverse populations.
• Strong interviewing and assessment capabilities.
• Self-motivated with effective problem-solving skills.
• Professional demeanor in all interactions with clients and colleagues.

EDUCATION AND EXPERIENCE:

• High school diploma with at least one year of experience in a public-facing role.
• Minimum of one year of direct experience in HIV services or outreach.

LANGUAGE AND COMMUNICATION:

• Fluency in reading, writing, and speaking.

WORK ENVIRONMENT:

• Work is performed in various settings, including community outreach locations.
• Reasonable accommodations will be made for individuals with disabilities.
• Evening and weekend work may be necessary based on outreach needs.

Priority Health Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, citizenship status, religion, age, gender identification, pregnancy, marital or familial status, gender or sexual orientation, veteran, or military status, physical or mental disability, genetic information, or on the basis of any other status protected by law, and in compliance with applicable federal, state and local laws.