Guest Services Supervisor

Job OverviewThe Guest Services Associate plays a vital role in ensuring that all visitors enjoy a welcoming and pleasant experience at our establishment. This position involves managing guest interactions, addressing inquiries, and facilitating smooth check-in and check-out processes.KEY RESPONSIBILITIESDeliver outstanding customer service to all...

Job OverviewThe Guest Services Coordinator plays a vital role in ensuring that our guests have a memorable experience. As the welcoming presence of our establishment, you will be dedicated to delivering exceptional customer service and fostering a warm environment for all visitors. Your keen organizational abilities and meticulous attention to detail will...

Job SummaryWe are seeking a highly skilled and experienced Player Services Supervisor to join our team at Colonial Downs + Rosie's Gaming Emporium. As a key member of our leadership team, you will be responsible for providing exceptional guest service, leading and developing a team of Player Services Representatives, and ensuring the smooth operation of our...

Key Responsibilities: This role encompasses a variety of essential functions that are critical to the success of our operations. The following duties are integral to the position and are not exhaustive of all responsibilities.1) Deliver exceptional service to both internal and external guests, embodying the #AddLife culture in every interaction.2) Recruit,...

Job OverviewThe Environmental Services Supervisor plays a crucial role in overseeing the effective management of the Environmental Services (EVS) team during their shift. This position involves collaborating closely with the EVS management to ensure that the highest standards of cleanliness and hygiene are consistently upheld across all areas of the...

Parking Operations Supervisor Job DescriptionWe are seeking a Parking Operations Supervisor to become a vital part of our team at Colonial Downs Group LLC. In this role, you will oversee transportation and valet services for our patrons while assisting the Transportation Manager with various administrative responsibilities to ensure efficient departmental...

Slot Operations Supervisor PositionWe are seeking a committed Slot Operations Supervisor to enhance our service quality for patrons. In this role, you will manage the gaming floor, uphold exceptional service standards, and effectively address guest concerns. Focusing on guest experience, you will collaborate with various teams to foster an inviting gaming...

Position Available: Slot Operations SupervisorWe are seeking a committed Slot Operations Supervisor to enhance our gaming experience and ensure top-notch service for our patrons. In this role, you will be responsible for managing floor operations, upholding service excellence, and effectively addressing guest concerns. Your focus on guest satisfaction will...

Position Available: Slot Operations SupervisorWe are seeking a committed Slot Operations Supervisor to enhance our gaming floor operations and ensure an exceptional experience for our patrons. In this role, you will be responsible for overseeing daily activities on the gaming floor, upholding high service standards, and effectively addressing guest concerns....

Housekeeping Quality Control Supervisor Job DescriptionThe Housekeeping Quality Control Supervisor plays a vital role in managing the housekeeping and laundry services within the hotel environment. This position collaborates closely with the Hotel Manager and the Housekeeping Supervisor to guarantee that all staff members uphold the high standards...

Job OverviewPosition Summary: Oversees the functions of the Food & Beverage division, under the guidance of the management team, adhering to established company protocols and applicable regulations.Key Responsibilities: This description does not encompass all tasks that may be assigned to the employee in this role. All responsibilities are considered...

Job OverviewPosition Summary: Oversees the operations of the Food & Beverage division, working under the guidance of the department manager, while adhering to established company policies and applicable regulations.Key Responsibilities: This overview does not encompass all tasks associated with this role, which are essential to the execution of primary job...

Job OverviewThe Security Operations Supervisor plays a crucial role in ensuring the safety and security of guests, staff, and company assets. This position oversees the daily management and operations of the Security Department in the absence of higher management. The supervisor is dedicated to maintaining exceptional guest service and effectively resolving...

Job SummaryWe are seeking a highly skilled and experienced Valet Supervisor to join our team at Colonial Downs Group LLC. The successful candidate will be responsible for providing exceptional transportation and valet services to our guests, while also ensuring the smooth operation of our parking and transportation systems.Key ResponsibilitiesTransportation...

Job OverviewPosition Summary: Oversees the operations of the Food & Beverage division, ensuring compliance with established company policies as well as local, state, and federal regulations.Key Responsibilities: This job description outlines essential functions and does not encompass all duties that may be assigned. Employees are expected to adhere to any...

Job OverviewThe Security Operations Supervisor plays a crucial role in ensuring the safety and security of guests, staff, and company assets. This position is responsible for overseeing the daily functions of the Security Department in the absence of higher management, while maintaining exemplary guest service and resolving conflicts effectively.Key...

Job SummaryWe are seeking a highly skilled and experienced Player Services Director to join our team at Colonial Downs + Rosie's Gaming Emporium. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our player services department, ensuring that our guests receive exceptional service and that our business...

Job OverviewThe Security Operations Supervisor plays a crucial role in ensuring the safety and security of guests, staff, and company assets. This position is responsible for overseeing the Security Department's daily operations in the absence of higher management, while maintaining exceptional guest service and effectively resolving conflicts. Key...

Position OverviewThe Security Operations Supervisor plays a crucial role in ensuring the safety and security of guests, staff, and company assets. This position is accountable for overseeing the Security Department's functions during assigned shifts, ensuring a high standard of guest service and effective resolution of conflicts. KEY RESPONSIBILITIESUphold...

Job OverviewPosition Summary: Responsible for food preparation and service in alignment with applicable state, local, and departmental standards, while ensuring a welcoming atmosphere for guests in the dining area.Key Responsibilities:- Deliver outstanding guest service to both internal and external patrons, embodying the #AddLife culture in every...