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Housekeeping Quality Control Supervisor

2 months ago

Dumfries, Virginia, United States Colonial Downs Group LLC Full time
Housekeeping Quality Control Supervisor Job Description

The Housekeeping Quality Control Supervisor plays a vital role in managing the housekeeping and laundry services within the hotel environment. This position collaborates closely with the Hotel Manager and the Housekeeping Supervisor to guarantee that all staff members uphold the high standards established by both the department and the hotel.

Key Responsibilities:

  • Oversee daily operations and staffing for the cleaning of guest accommodations and laundry facilities.
  • Evaluate cleaned rooms to confirm adherence to quality benchmarks.
  • Delegate room assignments to housekeeping staff.
  • Conduct thorough inspections of guest rooms and communal areas on a daily basis.
  • Organize weekly work schedules and assist in managing inventory levels.
  • Identify areas for enhancement and operational efficiency.
  • Communicate supply requirements and track lost items.
  • Provide training for new employees and monitor discrepancies in room cleanliness.
  • Follow established hotel protocols and guidelines.

Qualifications:

  • High School Diploma or equivalent is preferred.
  • Availability for a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication skills and a keen eye for detail.
  • A valid Driver's License and necessary licenses as required.

Physical Requirements:

The role requires the ability to perform various physical activities, including standing, walking, lifting, and reaching. Reasonable accommodations may be provided for individuals with disabilities. The noise level in the work environment may vary from moderate to loud.

This job description outlines the essential functions and qualifications for the position. Employees are expected to adhere to instructions and complete any job-related tasks assigned by their supervisor.