Patient Access Coordinator I
1 week ago
Location: University Hospitals
Employment Type: Part-time, 24 hours per week
Role SummaryAs a vital member of the Revenue Cycle team, the Patient Access Coordinator I is responsible for ensuring precise patient registration, providing cost estimates, collecting payments at the point of service, and delivering exceptional customer service to meet the needs of patients and their families.
The effectiveness of this role significantly influences claim denials, enhances customer satisfaction, and minimizes outstanding debts. Patient Access Coordinators are adept in managing patient and physician interactions, overseeing registration processes, scheduling appointments, and navigating multiple complex systems.
Key Responsibilities- Conduct interviews with patients through various methods (in-person, phone, or documentation) to create or verify patient medical records and insurance claims using demographic and insurance data.
- Demonstrate expertise in insurance coverage, benefits, and regulations to ensure accurate information is provided, facilitating expected payments for services rendered.
- Utilize electronic eligibility tools and web portals to verify and allocate insurance plans, taking necessary actions for services that may not be covered or are out-of-network.
- Provide patient estimates, educating guarantors about charges and potential out-of-pocket expenses, and establish payment plans when necessary for both professional and technical services.
- Accurately calculate, collect, and post co-pays, deductibles, co-insurance, and any prior balances in accordance with established policies, consistently meeting or exceeding collection goals.
- Implement measures to secure cash in alignment with organizational policies.
- Prevent duplicate medical records or incorrect patient selections to ensure patient safety and protect sensitive health information.
- Maintain readiness for emergency situations by participating in drills and real-time safety events.
- Assist with wayfinding, providing directions or transport as needed to enhance the patient and customer experience.
- Engage in additional duties as assigned and contribute to special projects as required by the organization.
Education: High School Diploma or GED required.
Experience: Minimum of 1 year in healthcare or customer service required; 2+ years preferred. An associate or bachelor's degree may substitute for 1 year of experience.
Skills and Abilities- Proficient in utilizing various complex software applications.
- Dependable and flexible to work in a 24/7 environment, with a willingness to travel to different locations as needed.
- Exceptional client service, communication, and relationship-building skills.
- Able to thrive in a fast-paced and high-pressure environment, particularly in emergency settings.
- Capable of functioning both independently and collaboratively within a team.
- Strong written and verbal communication skills.
- Detail-oriented with strong organizational, analytical, and problem-solving abilities.
- Proficient in using PCs, Microsoft Office Suite, and standard office equipment.
All employees are expected to comply with organizational policies and standards, including maintaining the confidentiality of Protected Health Information (PHI) as per established guidelines.
-
Patient Access Coordinator
7 days ago
Geneva, Ohio, United States University Hospitals Full timeRevenue Cycle Team MemberJob SummaryAs a vital member of the University Hospitals Revenue Cycle team, the Patient Access Coordinator plays a crucial role in ensuring accurate patient registration, estimates, and point-of-service collections. This position requires exceptional customer service skills, attention to detail, and the ability to work effectively...
-
Practical Nursing Specialist
2 weeks ago
Geneva, Ohio, United States IntelyCare Full timePosition OverviewAs a Practical Nursing Specialist, you have the opportunity to earn up to $58 per hour while enjoying the flexibility to choose your work schedule in various locations. This role allows you to balance your professional and personal life, providing the stability and support of a W2 employment structure.At IntelyCare, we are dedicated to...
-
Registered Nurse Care Coordinator
2 weeks ago
Geneva, Ohio, United States IntelyCare Full timePosition Overview: As a dedicated Registered Nurse (RN), you will play a vital role in providing exceptional care within post-acute care facilities. This position offers the flexibility to choose your own schedule while ensuring you receive the stability and benefits of a W2 employment.Key Responsibilities:Developing comprehensive care plans in collaboration...
-
Registered Nurse Care Coordinator
2 weeks ago
Geneva, Ohio, United States IntelyCare Full timeCompensation: Earn up to $71 per hour as a Registered Nurse (RN) in various locations while enjoying the flexibility to choose your working hours. This position offers a unique chance to establish your own schedule while benefiting from the stability and support of a W2 employment structure.About Us: At IntelyCare, we prioritize the well-being of our nursing...
-
Radiology Support Specialist
7 days ago
Geneva, Ohio, United States University Hospitals Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Radiology Support Specialist to join our team at University Hospitals. As a key member of our radiology department, you will play a vital role in ensuring the smooth operation of our imaging services.Key ResponsibilitiesAssist Radiologic Technologists: Provide support to radiologic technologists...
-
Geneva, Ohio, United States Maxim Healthcare Services Full timeJob SummaryMaxim Healthcare Services is seeking a dedicated and compassionate Registered Nurse (RN) to provide private duty nursing care to medically fragile patients in the comfort of their own homes. As a Private Duty Nurse, you will have the opportunity to make a meaningful difference in the lives of our patients and their families.Key...
-
Licensed Practical Nurse
1 week ago
Geneva, Ohio, United States Generations Behavioral Health Full timePosition OverviewSalary: Competitive compensation based on experience.Job Summary:The Licensed Practical Nurse (LPN) is responsible for delivering comprehensive care and education to residents, while collaborating with the nursing team to ensure optimal patient outcomes.Work Schedule: Flexible shifts available, including nights with additional shift...
-
Nurse Practitioner
21 hours ago
Geneva, Ohio, United States University Hospitals Full timeJob SummaryUniversity Hospitals is seeking a skilled Nurse Practitioner to join our team. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and contributing to the development of our nursing practice.Key ResponsibilitiesDeliver Patient-Centered Care: Provide safe, efficient, and age-specific nursing care...
-
Licensed Practical Nurse
1 week ago
Geneva, Ohio, United States Generations Behavioral Health Full timePosition OverviewSalary: Competitive compensation based on experience.Job Summary:The Licensed Practical Nurse (LPN) plays a crucial role in delivering comprehensive care and support to residents, while collaborating with the nursing team to ensure high-quality service.Work Schedule: Flexible options for both full-time and part-time positions, including...
-
Licensed Practical Nurse
1 week ago
Geneva, Ohio, United States Generations Behavioral Health Full timeJob OverviewPosition: Licensed Practical Nurse (LPN)Salary: Competitive, with options for Full Time or Part TimeRole Summary:The Licensed Practical Nurse (LPN) is responsible for delivering essential care and education to residents, while collaborating with other nursing professionals.Shift Availability: Night shifts available with additional shift...
-
Nurse Practitioner
5 days ago
Geneva, Ohio, United States University Hospitals Full timeJob SummaryUniversity Hospitals is seeking a skilled Nurse Practitioner to join our team. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and contributing to the development of our nursing practice.Key ResponsibilitiesDeliver Patient-Centered CareImplement the nursing process to provide safe, efficient,...
-
Post-Acute Care Professional
7 days ago
Geneva, Ohio, United States IntelyCare Full timeJob SummaryWe are seeking a skilled Registered Nurse (RN) to join our team at IntelyCare. As a Nurse Care Specialist, you will provide high-quality care to patients in post-acute care facilities, collaborating with medical staff and residents to create personalized care plans.Key ResponsibilitiesDeliver exceptional patient care, administering medications and...
-
Nurse Practitioner
3 days ago
Geneva, Ohio, United States University Hospitals Full timeJob SummaryUniversity Hospitals is seeking a skilled Nurse Practitioner to join our team. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and contributing to the overall success of our organization.Key ResponsibilitiesDeliver Patient-Centered Care: Provide safe, efficient, and age-specific nursing care...
-
Specimen Collector
4 days ago
Geneva, Ohio, United States University Hospitals Full timeJob SummaryUniversity Hospitals is seeking a highly skilled Specimen Processor Phlebotomist to join our team. As a key member of our laboratory team, you will be responsible for processing specimens for laboratory testing and performing data entry tasks.Key ResponsibilitiesEstablish and maintain positive relationships with patients, customers, and...
-
Patient Access Specialist I
1 month ago
Geneva, United States University Hospitals Full timeUH Geneva Medical Center Patient Registration Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers. The successful completion of tasks performed by this...
-
Patient Access Specialist I
3 months ago
Geneva, United States University Hospitals Full timeJOB DESCRIPTION Description UH Geneva Medical Center Patient Registration Full-time Monday through Friday, hours between 11:00am and 8:30pm with rotating weekends and holidays Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and...
-
Patient Access Supervisor
3 months ago
Geneva, United States Essential Healthcare Staffing Solutions Full timeJob DescriptionJob DescriptionJob Title: Patient Access SupervisorLocation: Geneva, New YorkRate of Pay: $21.76 - $23.76 per hourJob Description:We are seeking a dedicated and experienced Patient Access Supervisor to join our healthcare team in Geneva, NY. The ideal candidate will oversee the daily operations of patient access services, ensuring efficient...
-
Legal Support Coordinator I
2 weeks ago
Geneva, New York, United States Legal Assistance of Western New York, Inc. Full timePosition OverviewSalary: Entry Level: $33,670; Experienced: $45,170FULL-TIME LEGAL SUPPORT COORDINATOR ILegal Assistance of Western New York, Inc. is seeking a dedicated Legal Support Coordinator I to enhance our operations. This role is pivotal in assisting individuals with criminal histories who face challenges in securing employment.The Legal Support...
-
Patient Access Supervisor
5 days ago
Lake Geneva, Wisconsin, United States Mercyhealth Full timeJob SummaryMercyhealth is seeking a highly skilled and experienced Patient Access Supervisor to join our team. As a key member of our Revenue Cycle department, you will be responsible for overseeing the coordination and supervision of patient access operations, ensuring seamless and efficient patient flow throughout our facilities.Key ResponsibilitiesDevelop...
-
Patient Access Supervisor
2 weeks ago
Geneva, United States Surf Search Full timePatient Access Supervisor -Direct HireCompetitive Salary, based on experience.Excellent Benefits PackageFull-timeThey offer excellent benefits and the opportunity to grow within the organization. As a smaller organization, they give you the opportunity to have a hand in multiple things and wear many hats. This allows you to get the most out of your...
-
Patient Access Supervisor
4 weeks ago
Geneva, United States Thomas Talent Network, LLC Full timeJob DescriptionJob DescriptionThe Supervisor is responsible for all Patient Access employees; duties and responsibilities. The Supervisor is responsible for Meditech training for all ADM users including the decentralized Access areas. Supervisor is responsible for numerous quality assurance duties to monitor and ensure that the work performed by Patient...
-
Patient Access Supervisor
3 months ago
Geneva, United States Thomas Talent Network, LLC Full timeJob DescriptionJob DescriptionThe Supervisor is responsible for all Patient Access employees; duties and responsibilities. The Supervisor is responsible for Meditech training for all ADM users including the decentralized Access areas. Supervisor is responsible for numerous quality assurance duties to monitor and ensure that the work performed by Patient...
-
Patient Access Specialist
2 months ago
Geneva, United States Northwestern Memorial Healthcare Full timeJob DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...
-
Patient Access Specialist
2 months ago
Geneva, United States Northwestern Memorial Healthcare Full timeJob DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...
-
Patient Access Specialist
2 months ago
Geneva, United States Northwestern Memorial Healthcare Full timeJob DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...
-
Patient Access Operations Supervisor
2 weeks ago
Lake Geneva, Wisconsin, United States Mercy Health Full timePosition Overview:Role: Patient Registration Supervisor, Patient AccessDepartment: Office of Patient Access ManagementThe Patient Access Supervisor plays a crucial role in overseeing and coordinating the activities of team members within the Patient Access Management Office and related areas within the Revenue Cycle. This position encompasses all access...
-
Patient Access Supervisor
4 days ago
Geneva, New York, United States Essential Healthcare Staffing Solutions Full timeJob SummaryWe are seeking a dedicated and experienced Patient Access Supervisor to join our team at Essential Healthcare Staffing Solutions. The ideal candidate will oversee the daily operations of patient access services, ensuring efficient and effective patient registration, scheduling, and insurance verification processes.Key ResponsibilitiesSupervise and...
-
Patient Services Coordinator
2 weeks ago
Geneva, Illinois, United States RAYUS Radiology Full timeCompany Overview: RAYUS Radiology, previously known as Center for Diagnostic Imaging and Insight Imaging, is at the forefront of transforming radiology into a pivotal component of medical diagnosis and treatment.Position Summary: We are seeking a dedicated Front Office Associate to enhance our patient care experience. In this role, you will be instrumental...
-
Patient Services Coordinator
2 weeks ago
Geneva, Illinois, United States RAYUS Radiology Full timeCompany Overview: RAYUS Radiology, previously known as Center for Diagnostic Imaging and Insight Imaging, is at the forefront of transforming radiology into a vital initial step in the diagnostic and treatment process.Position Summary: We are seeking a dedicated Front Office Associate who will play a crucial role in enhancing patient experiences. This...
-
Patient Access Team Leader
1 week ago
Geneva, New York, United States Thomas Talent Network, LLC Full timePosition Overview:The Patient Access Team Leader oversees all Patient Access personnel, ensuring the fulfillment of their responsibilities and duties. This role includes providing Meditech training for all ADM users, particularly in decentralized Access areas.Quality Assurance Responsibilities:The Team Leader is tasked with numerous quality assurance...
-
Patient Care Coordinator
5 days ago
Geneva, Illinois, United States Northwestern Memorial Healthcare Full timeJob SummaryThe Registered Nurse Inpatient is a key member of the healthcare team at Northwestern Memorial Healthcare, providing high-quality patient care and contributing to the organization's mission to deliver exceptional patient experiences.ResponsibilitiesAssessment and Planning: Collects and analyzes patient data to identify expected outcomes, develops...
-
Painter I
2 weeks ago
Geneva, United States HDT Global Full timeDescription Join the team that is a leader in engineering, designing and manufacturing of leading-edge military expeditionary products and rugged industrial/commercial products since 1937. What we offer: Health benefits, including telehealth medical services, Dental and Vision Life, AD&D and Disability (paid for by the company) 401K with a company match ...
-
Registered Nurse
2 days ago
Geneva, New York, United States Ashe Memorial Hospital Full timeJob SummaryWe are seeking a highly skilled Registered Nurse to join our team as a Utilization Review/Patient Care Coordinator. This is a unique opportunity to make a significant impact in a small community.Key ResponsibilitiesCoordinate and manage the Ashe Memorial Transitional Care Services program, ensuring compliance with regulatory requirements.Develop...
-
Supervisor, Patient Registration
2 weeks ago
Lake Geneva, United States Mercy Health System Full timeOverview Patient Registration Supervisor, Patient Access, Days, 80 Hrs / 2wks Location: Mercyhealth Hospital Walworth and Mercyhealth Hospital Harvard The Patient Access Supervisor is responsible for the coordination and supervision of partners within the Office of Patient Access Management and other designated areas within Revenue Cycle. Assigned...