Current jobs related to Supervisor, Patient Registration - Lake Geneva - Mercy Health System

  • Supervisor, Patient Registration

    2 months ago

    Lake Geneva, United States Mercy Health Full time

    Overview: Patient Registration Supervisor, Patient Access, Days, 80 Hrs / 2wks Location: Mercyhealth Hospital Walworth and Mercyhealth Hospital Harvard The Patient Access Supervisor is responsible for the coordination and supervision of partners within the Office of Patient Access Management and other designated areas within Revenue Cycle. Assigned...

  • Patient Access Supervisor

    2 weeks ago

    Lake Geneva, Wisconsin, United States Mercy Health Full time

    Job SummaryWe are seeking a highly skilled and experienced Patient Access Supervisor to join our team at Mercy Health. The successful candidate will be responsible for coordinating and supervising partners within the Office of Patient Access Management and other designated areas within Revenue Cycle.Key ResponsibilitiesDevelop and enforce policies and...

  • Patient Access Supervisor

    3 days ago

    Lake Geneva, Wisconsin, United States Trinity Health Full time

    Job Summary: We are seeking a highly skilled Patient Access Supervisor to join our team at Mercy Health. The successful candidate will be responsible for coordinating and supervising partners within the Office of Patient Access Management and other designated areas within Revenue Cycle.Key Responsibilities:Develop and enforce policies and procedures to...

  • Patient Access Supervisor

    2 days ago

    Lake Geneva, Wisconsin, United States Mercy Health Full time

    Job SummaryWe are seeking a highly skilled and experienced Patient Access Supervisor to join our team at Mercy Health. As a key member of our Revenue Cycle department, you will be responsible for coordinating and supervising partners within the Office of Patient Access Management and other designated areas.Key ResponsibilitiesLeadership and Supervision:...

  • Receptionist - Walworth Registration

    1 month ago

    Lake Geneva, United States Mercy Health Full time

    Clerical Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel and routes Epic Messages to nursing and provider as appropriate. Retrieves messages from voice mail and forwards to appropriate pers Registration, Receptionist, Healthcare, Education, Patient

  • Registrar - Patient Registration Specialist

    4 weeks ago

    Salt Lake, Utah, United States St. Mark's Hospital Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Registrar to join our team at St. Mark's Hospital. As a Registrar, you will be responsible for ensuring the accurate and timely registration of patients, verifying insurance coverage, and collecting patient liability amounts.Key ResponsibilitiesInterview patients to obtain all necessary account...

  • Patient Accounts

    2 months ago

    Lake Butler, United States Lake Butler Hospital Full time

    Job Type Full-timeDescriptionLake Butler Hospital is a critical access hospital providing 24-hour emergency services, inpatient hospitalization, swing bed program, rehabilitation services, outpatient laboratory, and outpatient radiology (X-ray, ultrasound, and CT Scan) services to Union County and the surrounding counties. We are devoted to providing all...

  • Patient Accounts

    2 months ago

    Lake Butler, United States Lake Butler Hospital Full time

    Job Type Full-timeDescriptionLake Butler Hospital is a critical access hospital providing 24-hour emergency services, inpatient hospitalization, swing bed program, rehabilitation services, outpatient laboratory, and outpatient radiology (X-ray, ultrasound, and CT Scan) services to Union County and the surrounding counties. We are devoted to providing all...

  • Patient Service Representative

    3 weeks ago

    Lake Geneva, United States Advocate Aurora Health Full time

    Department: 09122 AMG Lake Geneva - Front End Staff Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday thru Friday, typically 8-hour shifts with rotation to one weekend day in UC every 1-2 months. Major Responsibilities: Greets patients and visitors and responds to routine requests for information....

  • Patient Accounts

    2 months ago

    Lake Butler, United States Lake Butler Hospital Full time

    Job Type Full-time Description Lake Butler Hospital is a critical access hospital providing 24-hour emergency services, inpatient hospitalization, swing bed program, rehabilitation services, outpatient laboratory, and outpatient radiology (X-ray, ultrasound, and CT Scan) services to Union County and the surrounding counties. We are devoted to providing all...

  • Patient Accounts

    2 months ago

    Lake Butler, United States Lake Butler Hospital Full time

    Job Type Full-time Description Lake Butler Hospital is a critical access hospital providing 24-hour emergency services, inpatient hospitalization, swing bed program, rehabilitation services, outpatient laboratory, and outpatient radiology (X-ray, ultrasound, and CT Scan) services to Union County and the surrounding counties. We are devoted to providing all...

  • Patient Service Representative

    7 days ago

    Lake Geneva, Wisconsin, United States Advocate Aurora Health Full time

    Job Summary:As a Patient Service Representative at Advocate Aurora Health, you will play a vital role in ensuring the smooth operation of our medical offices. Your excellent communication skills and attention to detail will make you an asset to our team.Key Responsibilities: Greet patients and visitors, responding to routine requests for information and...

  • Patient Service Representative

    2 weeks ago

    Lake Geneva, Wisconsin, United States Advocate Aurora Health Full time

    About the RoleThis is an exciting opportunity to join our team as a Patient Service Representative at Advocate Aurora Health. As a key member of our front-end staff, you will play a vital role in ensuring that our patients receive exceptional care and service.Key Responsibilities• Greet patients and visitors, responding to routine requests for information...

  • Patient Access Representative

    2 days ago

    Geneva, New York, United States Finger Lakes Health Full time

    Job SummaryFinger Lakes Health is seeking a skilled Patient Access Representative to join our team. As a key member of our Patient Registration Department, you will be responsible for registering outpatients, admitting, discharging, and transferring patients to all levels of care.Key ResponsibilitiesRegister outpatients and admit patients to the...

  • Program Supervisor

    2 weeks ago

    Geneva, Ohio, United States Sevita Full time

    Sevita: A Leader in Home and Community-Based ServicesWe are a mission-driven organization dedicated to providing high-quality services and individualized supports to individuals with intellectual and developmental disabilities. Our team of professionals is passionate about making a difference in the lives of those we serve.Program Supervisor RoleWe are...

  • Precertification Specialist, Patient Access

    5 months ago

    Lake Geneva, United States Mercy Health Full time

    Overview: Precertification Specialist, Patient Access, Days, 80 Hrs / 2 wks Location: Mercyhealth Hospital Walworth; Lake Geneva, WI Hybrid schedule opportunities available after probationary period. Responsible for correctly prioritizing and completing all steps of the scheduling, referral management, authorization, verification and registration process...

  • Patient Service Representative

    2 days ago

    Lake Geneva, Wisconsin, United States Advocate Aurora Health Full time

    Job Summary:As a Patient Service Representative at Advocate Aurora Health, you will play a vital role in ensuring the smooth operation of our medical offices. Your primary responsibility will be to provide exceptional patient care and support to our patients and their families.Key Responsibilities:Greets patients and visitors, responds to routine requests...

  • Cashier - Vehicle Title and Registration

    2 weeks ago

    Lake Zurich, Illinois, United States Illinois Secretary of State Full time

    Job Summary:Under the general direction of the Public Service Supervisor, performs responsible cashier duties involving the receipt of monies in connection with the processing of a variety of Vehicle Title and Registration applications. Validates fees and applications, issues license plates, stickers, and ID cards to the public, companies, dealers, and...

  • Registration and Records Coordinator

    4 days ago

    Salt Lake, Utah, United States University of Utah Full time

    Job SummaryThis position provides essential support to the registration and record-keeping functions in the Office of the Registrar. The coordinator will guide and support a team of records and registration specialists, manage complex processes, and implement improvements to enhance service delivery for students, faculty, staff, and external...

  • Lead Registration Specialist

    2 weeks ago

    Lake Mary, Florida, United States AdventHealth Full time

    Job Title: Lead Registration RepresentativeJoin AdventHealth Sports Med & Rehab as a Lead Registration Representative and be part of a team dedicated to providing exceptional patient care and administrative support.About the Role:This role is responsible for leading the business office team in ensuring accurate patient demographics and account information,...

Supervisor, Patient Registration

2 months ago

Lake Geneva, United States Mercy Health System Full time

Overview Patient Registration Supervisor, Patient Access, Days, 80 Hrs / 2wks Location: Mercyhealth Hospital Walworth and Mercyhealth Hospital Harvard The Patient Access Supervisor is responsible for the coordination and supervision of partners within the Office of Patient Access Management and other designated areas within Revenue Cycle. Assigned Departments include all access areas (hospital registration, patient financial counselors, registration specialists, precertification, referral specialists, scheduling etc.) This position will also provide dotted line oversight to other front end operations such as reception and patient service representative in conjunction with clinic and hospital leadership. This position requires a detailed knowledge base in registration, emergency department, clinic and hospital access, insurance authorization and benefit determinations, scheduling protocols and billing practices, as well as an understanding of how these areas impact the flow of work throughout various departments and the organization. The Supervisor is responsible for developing and enforcing policies and procedures, monitoring the accuracy of registration, scheduling, and adherence to financial and access protocols. In addition, this positons is responsible for ensuring patient experience protocols are followed, monitoring in basket pools, and clearing issues in various registration, access, and billing work queues, and managing the overall training and coordination of work for the department. Included in the supervision of these areas is preparation of staffing schedules and recommendation and coordination of program-related improvements and changes. Included in the supervision of these areas is preparation of staffing schedules and recommendation and coordination of program-related improvements and changes. The position requires the ability to independently plan, schedule, organize and respond appropriately on a wide variety of subjects and situations. The ability to perform the duties of the staff supervised is required. As hospital reimbursement, patient experience, and provider schedules are dependent upon the activities of the Patient Access Department, timely completion of duties and follow-up is critical. Involvement in departmental and interdepartmental process improvement teams would also be expected of the individual Responsibilities In-depth knowledge of all applications used in Patient Access and Revenue Cycle operations (e.g. EPIC, RTE, Scheduling, etc.). Responsible for ensuring staffing needs are met while maintaining budgeted staffing levels. Implement alternative staffing patterns as needs arise. Review and process time cards in an accurate and timely manner. Maintain accurate employee attendance files. Interviews and hires applicants to maintain adequate staffing levels. Provides orientation and training to new hires, completing necessary competency/orientation checklists. Actively seek and schedule staff development opportunities, including those outside the department that would be beneficial for partners to attend Supervises partners and ensures workload is distributed equitably within the work group. Conduct team meetings to apprise staff of changes and to address broader-based program area issues and initiatives. Assist staff with complex work situations. Performs audits to review partner performance on an ongoing basis to ensure policies and procedures are being followed consistently and that any issues are addressed. Provide timely performance improvement feedback and coaching. Evaluates partners by conducting training assessment and completing employee performance reviews on time. Monitors and maintains reports and dashboards to monitor productivity on each partner and the Department as a whole. Tracks and measures volume of work assigned to the work group to set goals and monitor trends and shifts in volume, etc. Monitor the accuracy of the data entry of demographic and insurance information and adherence to access and financial policies/procedures. Develop, recommend and implement policies and procedures for the department. Update policy and procedure resources as necessary and ensure partners are notified of changes. Enforces established policies and procedures, including work rules, safety procedures, confidentiality standards, CMOS, JCAHO standards and CMS standards. Monitors accuracy of scheduling functions, provider templates and makes recommendations on template changes to best utilize providers time, while ensuring patient satisfaction. Monitors work queues and reports to ensure accurate and timely registration, scheduling and claims submission Coordinates functions within defined work group, works cooperatively with other work group supervisors to ensure smooth and timely processing of third party claims and timely follow-up with patients. Maintains a solid understanding and knowledge of payer requirements, registration and scheduling workflows, as well as referral requirements to ensure staff follows established procedures to maximize reimbursement. Responsible for reviewing and analyzing new government billing regulations/guidelines, new managed care contracts, and industry publications to advise Director, partners, and other department heads of potential issues that could impact billing, reimbursement and compliance. Ensures that the department follows and adheres to all policies and guidelines regarding the handling of cash and checks, and the posting of payments and adjustments according to Finance. Monitors and reviews precertification and referral authorizations workflows to ensure maximum reimbursement for services. Work collaboratively with counterparts, Patient Financial Services, and other departments on issues relating to patient registration, scheduling, patient flow, insurance verification, referrals and reimbursement issues. Serve as the knowledge expert and information source for staff. Keep abreast of insurance, referral, and billing requirements Provides Ancillary Providers with necessary and accurate information related to insurance determination and financial compliance. Assist with application implementation, upgrades, enhancements, and usability testing. . Provides education and training to clinic leadership and partners to ensure financial policies are being adhered to. Reviews registration or authorization related denials and provides education as necessary to reduce write offs. Performs other duties as assigned. Education and Experience High school diploma or equivalent required. Associates degree in a business or healthcare field required (or an equivalent of experience, certification and years of service) . Four years of patient access, revenue cycle or other healthcare experience required, with emphasis in access services, POS collections, registration, scheduling, insurance verifications/authorization, billing, or customer service. Two years of prior supervisory related experience required. Certification/Licensure Certification related to health care revenue cycle (EPIC, AAHAM, NAHAM, HMFA, etc.) or an equivalently designated certification approved by management within 1 year of hire. Special Physical Demands The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb; or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.