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Patient Access Supervisor

2 months ago

Geneva, New York, United States Essential Healthcare Staffing Solutions Full time
Job Summary

We are seeking a dedicated and experienced Patient Access Supervisor to join our team at Essential Healthcare Staffing Solutions. The ideal candidate will oversee the daily operations of patient access services, ensuring efficient and effective patient registration, scheduling, and insurance verification processes.

Key Responsibilities
  • Supervise and support patient access staff to ensure seamless patient experience
  • Ensure compliance with hospital policies and procedures, maintaining high standards of quality and safety
  • Develop and implement strategies to improve patient access processes, enhancing operational efficiency and reducing wait times
  • Train and mentor new team members, promoting knowledge sharing and skill development
  • Resolve patient and staff issues promptly and professionally, fostering a positive work environment
  • Monitor and report on departmental performance metrics, identifying areas for improvement and implementing corrective actions
Requirements
  • High School Diploma or GED required; Associate's or Bachelor's degree in a related field preferred
  • Minimum of 2 years of experience in patient access or a related healthcare field
  • Prior supervisory experience in a healthcare setting
  • Strong communication and organizational skills, with ability to work effectively in a fast-paced environment
  • Proficiency in healthcare management systems and technology
Benefits
  • Competitive compensation package
  • Comprehensive health, dental, and vision insurance
  • Retirement plan with employer matching
  • Paid time off and holidays