Patient Access Supervisor

4 days ago


Lake Geneva Wisconsin, United States Mercyhealth Full time
Job Summary

Mercyhealth is seeking a highly skilled and experienced Patient Access Supervisor to join our team. As a key member of our Revenue Cycle department, you will be responsible for overseeing the coordination and supervision of patient access operations, ensuring seamless and efficient patient flow throughout our facilities.

Key Responsibilities
  • Develop and implement policies and procedures to ensure compliance with regulatory requirements and industry standards.
  • Supervise and train staff to ensure accurate and timely registration, scheduling, and claims submission.
  • Monitor and analyze data to identify trends and areas for improvement, making recommendations to optimize revenue cycle operations.
  • Collaborate with cross-functional teams to ensure effective communication and coordination of patient access services.
  • Stay up-to-date with changing regulations, industry developments, and best practices to ensure Mercyhealth remains compliant and competitive.
Requirements
  • Bachelor's degree in a related field (e.g., healthcare administration, business, or a related field).
  • Minimum 4 years of experience in patient access, revenue cycle, or a related field, with a focus on access services, POS collections, registration, scheduling, insurance verifications/authorization, billing, or customer service.
  • 2 years of prior supervisory experience.
  • Certification related to healthcare revenue cycle (e.g., EPIC, AAHAM, NAHAM, HMFA) or an equivalent designation approved by management within 1 year of hire.
Working Conditions

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.



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