Assistant Manager of Guest Relations

Guest Service Agent Job Overview: Serves as the primary point of contact for guests during their stay at the hotel. Responsible for confirming guest reservations and determining the duration of their visit. Assists guests in completing registration forms and assigns rooms based on preferences and requests. Ensures the guest's payment method is verified and...

Job OverviewCompany OverviewWestgate Resorts is a leader in providing exceptional vacation experiences across a variety of destinations. With properties ranging from picturesque beaches to serene mountain retreats, we cater to families seeking memorable getaways at competitive prices. Our extensive portfolio includes resorts in multiple states, ensuring that...

Job SummaryWe are seeking a highly skilled and experienced Assistant Manager to join our Guest Services team at Hilton Grand Vacations. As an Assistant Manager, you will play a key role in driving company success by providing exceptional customer service and ensuring the highest standards of hospitality are maintained.Key ResponsibilitiesEffectively handle...

Responsibilities of Guest Service Manager: Oversees all guest operations, including front desk, bell staff, and transportation services to ensure quality and guest satisfaction. Good through knowledge of property management software (PMS) or hotel reservation software. Works closely with the Guest Service Operations Manager and night audit staff to ensure...

Position Title: Guest Services RepresentativeJob Category: HospitalityOverview:As a Guest Services Representative, you will play a crucial role in ensuring a welcoming and efficient experience for our guests. This position involves a variety of responsibilities that are essential to the smooth operation of our front office.Key Responsibilities:Provide...

LEAD GUEST SERVICES COORDINATORJob Category: HOSPITALITY Requisition Number: SRFRO001580Job OverviewPosition Summary:As a vital member of the Front Office Team, the Lead Guest Services Coordinator serves as the primary liaison between guests, the establishment, and various operational departments. This role is crucial in shaping the initial impressions of...

JOB DESCRIPTION: This position is exclusively for current employees of the Colonial Williamsburg Company. The Colonial Williamsburg Company offers a unique guest experience that blends historical charm with modern amenities. Our facility features well-appointed accommodations designed for both leisure and business travelers. The Senior Hospitality Front Desk...

Front Desk SupervisorOverview: Responsible for managing daily activities at the Front Desk and overseeing Bell and Transportation services. This role includes supervising Guest Service Agents and Concierge staff while ensuring high standards of guest service. Additionally, the supervisor will handle reports related to group billing and guest feedback on a...

Position Title: Front Desk AttendantJob Category: HospitalityJob Overview:Join our team at Colonial Williamsburg Company as a Front Desk Attendant, where you will play a crucial role in providing exceptional service to our guests.Key Responsibilities:Assist guests with professionalism and courtesy in all front office functions, including check-in, check-out,...

Front Desk SupervisorOverview: Responsible for managing daily operations at the Front Desk and overseeing Bell and Transportation services. This role includes typical Guest Service Agent responsibilities alongside the supervision of Guest Service Agents and Concierge personnel. Additionally, the supervisor will handle assigned reports related to group...

Position Title: Guest Services RepresentativeJob Category: HospitalityOverview:As a Guest Services Representative, you will play a vital role in ensuring a welcoming atmosphere for our guests. Your primary responsibilities will include assisting guests with check-in and check-out processes, handling inquiries, and providing information about our services.Key...

Guest Services RepresentativeCompany OverviewWestgate Resorts is renowned for offering spacious accommodations that reflect the charm of historic settings, providing guests with an exceptional experience in hospitality. Our locations offer easy access to various attractions, ensuring that guests can fully immerse themselves in local culture and...

Guest Services RepresentativeCompany OverviewWestgate Resorts is a premier hospitality provider, offering spacious accommodations that allow guests to immerse themselves in rich historical experiences. Our locations provide convenient access to various attractions, ensuring a memorable stay for all visitors.Position OverviewAs a Guest Services...

Hourly Rate: $16.75 Shift: 1st and 2nd shift Compensation: $16.75/hour POSITION OVERVIEW Are you someone who excels in customer service and enjoys creating personalized experiences for guests? Do you have a keen eye for detail while managing multiple tasks? Do you appreciate a collaborative, team-focused atmosphere? If your answer is yes, then consider...

Guest Services Reservations SpecialistJob ID: FRO002097Area of Talent: Resort OperationsCategory: Guest Services/OperationsShift: VariableProperty: DRI Historic Powhatan ResortJob OverviewAs a Guest Services Reservations Specialist, you will play a vital role in upholding our commitment to exceptional service and contributing to the overall success of our...

Position Overview:The primary objective of this role is to ensure that guest accommodations are maintained in a pristine and welcoming condition, adhering to established company standards.Key Responsibilities:As a Room Attendant, your duties will include:Daily changing of bed linens to ensure freshness.Vacuuming carpets to maintain cleanliness.Dusting all...

Hourly Compensation: $16.75Shifts Available: 1st and 2nd shiftCompensation Rate: $16.75/hourPOSITION OVERVIEWAre you someone who excels in delivering exceptional customer service and enjoys personalizing experiences for guests? Do you possess a keen eye for detail while managing multiple tasks? Is fostering a collaborative, team-driven atmosphere important...

Guest Services RepresentativeCompany OverviewWestgate Resorts is dedicated to providing exceptional hospitality experiences, offering guests a chance to immerse themselves in a rich historical environment while enjoying luxurious accommodations.Position OverviewAs a Guest Services Representative, your primary responsibilities will include:Welcoming and...

Guest Services RepresentativeCompany OverviewWestgate Resorts is dedicated to providing exceptional vacation experiences. Our resort offers spacious accommodations that reflect the charm of historical Williamsburg, providing guests with an opportunity to explore American heritage while enjoying a relaxing getaway.Position OverviewAs a Guest Services...

Position Overview:The primary responsibility of the Room Attendant is to ensure that guest accommodations are maintained to the highest standards of cleanliness and comfort, in alignment with company policies.Key Responsibilities:Daily linen changes for guest beds.Thorough vacuuming of carpets.Dusting and polishing all furniture items, including picture...