Guest Relations Specialist

Assistant Manager of Guest RelationsJob ID: FRO002022Area of Expertise: Resort OperationsCategory: Guest Services/OperationsShift: VariableLocation: Williamsburg, VAProperty: DRI Historic Powhatan ResortPosition OverviewAs an Assistant Manager of Guest Relations, your role will be pivotal in driving the success of our organization by executing the following...

Guest Service Agent Job Overview: Serves as the primary point of contact for guests during their stay at the hotel. Responsible for confirming guest reservations and determining the duration of their visit. Assists guests in completing registration forms and assigns rooms based on preferences and requests. Ensures the guest's payment method is verified and...

Guest Services Reservations SpecialistJob ID: FRO002097Area of Talent: Resort OperationsCategory: Guest Services/OperationsShift: VariableProperty: DRI Historic Powhatan ResortJob OverviewAs a Guest Services Reservations Specialist, you will play a vital role in upholding our commitment to exceptional service and contributing to the overall success of our...

Position Overview:As a Guest Room Specialist at Great Wolf Lodge, your primary responsibilities will include:Thorough Cleaning: Ensure guest rooms and common areas are impeccably cleaned, which includes making beds, dusting surfaces, vacuuming floors, and sanitizing bathrooms.Chemical Safety: Use cleaning chemicals responsibly, adhering to safety guidelines...

JOB DESCRIPTION: This position is exclusively for current employees of the Colonial Williamsburg Company. The Colonial Williamsburg Company offers a unique guest experience that blends historical charm with modern amenities. Our facility features well-appointed accommodations designed for both leisure and business travelers. The Senior Hospitality Front Desk...

Hospitality Service CoordinatorKingsmill Resort is on the lookout for a Hospitality Service Coordinator dedicated to delivering outstanding service to guests during their visit. Key responsibilities encompass guest registration, payment processing, and addressing any guest concerns. The ideal candidate should possess excellent communication and sales...

Job SummaryWe are seeking a highly skilled and dedicated Security Attendant to join our team at Great Wolf Lodge. As a Security Attendant, you will play a vital role in ensuring the safety and security of our guests, their families, and our staff.Key ResponsibilitiesSecurity and Safety: Maintain the security and safety of the hotel, guests, and staff by...

Position Overview:The primary responsibility of the Room Attendant is to ensure that guest accommodations are maintained to the highest standards of cleanliness and comfort, in alignment with company policies.Key Responsibilities:Daily linen changes for guest beds.Thorough vacuuming of carpets.Dusting and polishing all furniture items, including picture...

**Job Summary**At Great Wolf Resorts, we are seeking a highly skilled and dedicated Security Attendant to join our team. As a Security Attendant, you will play a vital role in ensuring the safety and security of our guests, their families, and our staff.**Key Responsibilities**Maintain a high level of visibility and vigilance throughout the lodge premises to...

Position Overview:The primary objective of this role is to ensure that guest accommodations are maintained to the highest standards of cleanliness and comfort, in accordance with company policies.Key Responsibilities:As a Housekeeping Attendant, your duties will include:Daily changing of bed linens to maintain hygiene standards.Vacuuming carpets to ensure a...

Guest Services Reservations SpecialistJob ID: FRO002097Area of Talent: Resort OperationsCategory: Guest Services/OperationsShift: VariableLocation: Williamsburg, VAProperty: DRI Historic Powhatan ResortJob OverviewAs a Guest Services Reservations Specialist, you will play a crucial role in upholding our commitment to exceptional service while contributing to...

Become an integral part of our team at SeaWorld Parks & Entertainment, where you will contribute to creating memorable moments for visitors from around the globe. If you thrive in a dynamic environment and are dedicated to providing outstanding guest service, this opportunity is for you.Key Responsibilities:Acquire and share captivating insights about the...

About the RoleAs a key member of our team at SeaWorld Parks & Entertainment, you will play a vital role in ensuring the safety and well-being of our guests. This exciting opportunity is perfect for individuals who are passionate about delivering exceptional guest service and are dedicated to maintaining a safe and secure environment.Key...

Responsibilities of Guest Service Manager: Oversees all guest operations, including front desk, bell staff, and transportation services to ensure quality and guest satisfaction. Good through knowledge of property management software (PMS) or hotel reservation software. Works closely with the Guest Service Operations Manager and night audit staff to ensure...

Front Desk SupervisorOverview: Responsible for managing daily activities at the Front Desk and overseeing Bell and Transportation services. This role includes supervising Guest Service Agents and Concierge staff while ensuring high standards of guest service. Additionally, the supervisor will handle reports related to group billing and guest feedback on a...

Front Desk SupervisorOverview: Responsible for managing daily operations at the Front Desk and overseeing Bell and Transportation services. This role includes typical Guest Service Agent responsibilities alongside the supervision of Guest Service Agents and Concierge personnel. Additionally, the supervisor will handle assigned reports related to group...

Position Title: Guest Services RepresentativeJob Category: HospitalityOverview:As a Guest Services Representative, you will play a vital role in ensuring a welcoming atmosphere for our guests. Your primary responsibilities will include assisting guests with check-in and check-out processes, handling inquiries, and providing information about our services.Key...

Position Title: Guest Services RepresentativeJob Category: HospitalityOverview:As a Guest Services Representative, you will play a crucial role in ensuring a welcoming and efficient experience for our guests. This position involves a variety of responsibilities that are essential to the smooth operation of our front office.Key Responsibilities:Provide...

About the RoleAs a key member of our team at SeaWorld Parks & Entertainment, you will play a vital role in ensuring the safety and well-being of our guests. This exciting opportunity is perfect for individuals who are passionate about delivering exceptional guest service and are dedicated to maintaining a safe and enjoyable experience for all.Key...

Position Title: Front Desk AttendantJob Category: HospitalityJob Overview:Join our team at Colonial Williamsburg Company as a Front Desk Attendant, where you will play a crucial role in providing exceptional service to our guests.Key Responsibilities:Assist guests with professionalism and courtesy in all front office functions, including check-in, check-out,...